Contact Us

Let Us Help You

Reservation Center

415.981.ROCK (7625)
International +1.415.981.7625

Phone Lines

7:00 AM CST to 9:00 PM CST Monday- Sunday

Online Chat

7:00 AM CST to 9 :00 PM CST Monday- Sunday

Text Message

Text us

Mailing Address

Alcatraz City Cruises, LLC
Pier 33 South
Suite 200
San Francisco, CA 94111


Sunday & Monday: 7:40PM – 2:15PM PST

Tuesday – Saturday: 7:40AM – 4:30PM, *5:15pm PST

*Only during the holidays, 11/14/23-11/25/23 & 12/15/23- 01/06/23.

Pier 33 Alcatraz Landing
San Francisco, CA 94111

Group Tickets & Tour Operators
(20+ People)

8:00AM – 4:30PM PST
[email protected]


[email protected]

We will respond to your email as soon as possible.

General Information 

[email protected]

We will respond to your email as soon as possible.

Request A Sign Language Interpreter

The National Park Service provides American Sign Language Interpreters for Alcatraz Island visitors. To request a Sign Language Interpreter, NPS must be given at least three weeks advanced notice to guarantee that an interpreter will be available.

  • To make a request, please e-mail Accessibility Program Office, or call the Accessibility Program Office at 415.561.4958.
  • For more information, please visit any of the following links.

Alcatraz City Cruises, LLC is an authorized Concessioner of the National Park Service, Department of the Interior.  Comments regarding Alcatraz City Cruises operations should be addressed to:

General Superintendent
Golden Gate National Recreation Area
Bldg. 201, Fort Mason
San Francisco, CA 94123