Contact Us

Let Us Help You

Reservation Center

415.981.ROCK (7625)
International +1.415.981.7625
9:00AM – 5:00PM PST
[email protected]

Phone Lines

9am – 5pm PST  Mon– Sun

Online Chat

9am – 5pm PST Mon – Fri

Mailing Address

Alcatraz City Cruises, LLC
Pier 33 South
Suite 200
San Francisco, CA 94111

Ticketbooth

Daily: 9:00AM – 6:30PM PST

Pier 33 Alcatraz Landing
San Francisco, CA 94111

Group Tickets & Tour Operators
(15+ People)

415.438.8361
8:00AM – 5:00PM PST
[email protected]

Administration

[email protected]

We will respond to your email as soon as possible.

Individuals who are deaf, hard-of-hearing, deaf/blind or have speech disabilities may utilize the following Federal Relay Service numbers:

  • Hearing Impaired (TTY General Info) – 415.438.8385
  • Accessibility Program Manager – 415.561.4958
  • Federal Relay Service – 800.877.8339
  • VCO – 877.877.6280
  • Speech to Speech – 877.877.8982
  • Spanish – 800.845.6136
  • TeleBraille – 866.893.8340
Alcatraz City Cruises, LLC is an authorized Concessioner of the National Park Service, Department of the Interior.  Comments regarding Alcatraz City Cruises operations should be addressed to:

General Superintendent
Golden Gate National Recreation Area
Bldg. 201, Fort Mason
San Francisco, CA 94123

http://www.nps.gov/alca/contacts.htm