FAQs

What time does the Early Evening Cruise sail?

The departure schedule for the specified period is as follows: from 12th February to 31st March and 2nd October to 19th November, the departure time is 6pm, and boarding will begin at 5:30pm. From 1st April to 1st October, the departure time will be 7:30pm, and boarding will commence at 7pm.

Where does the Early Evening cruise sail from?

Our Early Evening Cruise sails from our Kings Staith landing which is located near York Dungeons and Plonkers Wine Bar.

Can I use the York Pass on the Evening Cruise?

While the York Pass is accepted for our Daytime Sightseeing Cruises, it is not accepted for the Early Evening Cruise. However, you can receive a discounted price for the Floodlit Cruise with the use of the York Pass.

Is there a bar on board the Early Evening Cruise?

A bar is available where you can buy beverages, light refreshments and snacks.

Can I book a large group on the Early Evening Cruise?

For bookings of less than 20 people, please make your reservation online. However, for groups of 20 or more, kindly send an email to [email protected].

What is the Early Evening Cruise?

Embark on a memorable journey along the River Ouse with our special 1-hour Early Evening Cruise, and marvel at the breathtaking views of York’s iconic landmarks bathed in the golden glow of dusk. This exclusive voyage provides a unique opportunity to witness the city from a new perspective, while enjoying the tranquil ambiance of the river.

What can you see on the Early Evening Cruise?

During the tour, you will have the chance to witness some of York’s most renowned landmarks, including the York Minster, Clifford’s Tower, and the historic city walls. Additionally, you can observe the local wildlife, such as swans and ducks, along the way.

How long is the Early Evening Cruise?

The Early Evening Cruise sails for 1 hour, making it the perfect way to start your evening in York.

Will there be food or drinks available on the Early Evening Cruise?

A bar is available where you can buy beverages, light refreshments and snacks.

What should you wear on the Early Evening Cruise?

To ensure your comfort during the cruise, we suggest wearing comfortable clothing and footwear. It is also advisable to bring along a light jacket or sweater in case of cooler temperatures.

Is the Early Evening Cruise suitable for children?

We warmly welcome children on board and are pleased to offer complimentary admission for those under 5 years old.

Can I bring my pet on the Early Evening Cruise?

We happily welcome well-behaved dogs on board our Daytime Sightseeing Cruises, River Bus Service, and Self Drive Boats, at no additional cost, as long as they are kept on a leash. Please note that only Guide/Hearing Dogs are permitted on our Dining Cruises and Santa Experience.

What are some nearby places to visit in York?

While visiting York, there are numerous attractions to discover in the vicinity, including the iconic York Minster, the Jorvik Viking Centre, and the National Railway Museum. Moreover, you can leisurely walk along the renowned city walls or explore the charming shops and cafes located in the Shambles.

Is the Early Evening Cruise wheelchair accessible?

Two of our boats are wheelchair accessible, namely the River Palace and River Duchess. Additionally, the River Duchess features a wheelchair-accessible restroom. However, kindly note that wheelchair access is only available at our King’s Staith Landing.

To obtain directions to our King’s Staith Landing, please click here. If you would like to verify the sailing times for the River Palace or River Duchess, please contact our office at 020 77 400 400, or consult with one of our Quayside Managers on the day of your visit.

Do you provide a Carer ticket on the Early Evening Cruise?

Passengers with health conditions or impairments sail with us at the normal adult rate. However, each passenger may have one carer sail with them free of charge on our Sightseeing Cruises. Carers are required to display some form of ID or other relevant proof of entitlement such as a blue badge or a Personal Independence Payments letter (issued by the DWP benefit office).

To redeem a Carer’s ticket please make the booking for the whole party except the carer. Following the booking please email [email protected] with the booking number and request the carer’s ticket to be added.

Do you sell Gift Vouchers for the Early Evening Cruise?

Digital Gift Cards are the perfect way to give someone an experience that lets them schedule their adventure at their convenience! A City Experiences digital gift card can be purchased anytime and is valid on all City Experiences, City Cruises, Walks, and Devour Tours experiences that take place in the US and in the UK. Gift cards can be used to pre-purchase experiences and upgrades online or through our contact center but cannot be redeemed for on-board/in-experience purchases.

Is boating experience required to rent a Self-Drive Boat?

No, boating experience is not required, but we recommend that you have some basic knowledge of operating a boat and following the rules of the river.

Do you sell Gift Vouchers for the self-drive boats?

Digital Gift Cards are the perfect way to give someone an experience that lets them schedule their adventure at their convenience! A City Experiences digital gift card can be purchased anytime and is valid on all City Experiences, City Cruises, Walks, and Devour Tours experiences that take place in the US and in the UK. Gift cards can be used to pre-purchase experiences and upgrades online or through our contact center but cannot be redeemed for on-board/in-experience purchases.

What do we do when the river is in flood for the Early Evening Cruise?

In York, there may be occasional instances of elevated river levels, which could affect our regular sailings. Nonetheless, we will strive to continue our voyages as long as it is safe to proceed. However, our smallest boat may face limitations and be unable to pass beneath the bridges at a certain point.

We will endeavor to keep our customers informed through our website and advertising boards located at our moorings.

Do you accept the York Gift Card?

Yes, however we are only able to accept the Digital E-Card – we are unable to accept a physical card.

To redeem your York Gift Card, please present the digital card at the Boarding Point or at the On-Board Bar.