Two City Cruise boats on River Thames city on either side

UK Information

London  |  Poole  |  York

Contact Us

If you can’t find the answer or would like to talk to an advisor about group bookings & charter services (private hire), please contact us below.

London & Poole

The reservations office is open as follows:
Mon to Fri – 9.00am to 18.00pm
Sat & Sun – 10.00am to 16.00pm


Pier Locations

For map & directions, click on the images below


Tower Bridge London in day time.


Poole Solent Scene boat people on deck

Poole Pier Locations:

The Quay

Poole, BH15 1BQ

Pier Approach

Swanage, BH19 2AP


The York boat Captain James Cook.

York Pier Locations:

King’s Staith Landing

York, YO1 9SN

How to Get Here

Lendal Bridge Landing

York, YO1 7DP

How to Get Here

Media, Filming & Press Releases

PR Contact

The Brighter Group is the PR agency for City Cruises. For more information
please email or call



We often help companies wishing to film. You will have to book onto a scheduled tour or hire a whole boat. Contact us at:

Company & Jobs

Company & History

City Cruises’ passenger services enable more than four million passenger journeys every year.

Job Vacancies & Careers

City Cruises staff are constantly striving to provide a world-class service and we would like to hear from skilled and enthusiastic applicants.

FAQs, Terms & Conditions & Risk Assessment


Read our answers to frequently asked questions.

Terms & Conditions

If you have questions about your purchase or journey then we suggest visiting our FAQs. For more information, click the locations below.

Risk Assessment

Click the below locations to view our Risk Assessment information

Privacy Policy

City Cruises looks after data in a legal and conventional manner. We use cookies to help you with transactions, serve you with promotions and help us make the website more usable.


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