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About City Cruises in Poole

City Cruises Poole is the Poole arm of City Cruises, the leading operator of sightseeing services on the River Thames.
We offer a wide variety of daily tours to suit all ages all year round. Working closely alongside Swanage Railway and City Sightseeing Bus we are able to combine your ticket and cater your trip to your required taste.


From the moment customers buy a ticket until they disembark we can be sure they’re in for something special. We love what we do and it’s a pleasure to invite people on board to share our enthusiasm and knowledge. We’re not formal, we’re warm and will treat you as if we are old friends.

Here at City Cruises Poole we’re all about the good times. Our customers will be able to relax and enjoy a fantastic cruise with us. Whether it’s just relaxing on the open-air deck taking in the stunning views, savoring the refreshments on board or getting down with Elvis, we’ll make sure they leave with a smile on their faces.

FAQs & Jobs


Read our answers to frequently asked questions.

Job Vacancies

City Cruises staff are constantly striving to provide a world-class service

Contact Us

If you can’t find the answer or would like to talk to an advisor about group bookings and charter services (private hire), please email [email protected] or call our reservations department on +44 (0) 20 77 400 400.

The reservations office is open as follows.  
The reservations team is currently operating on reduced hours from 9am to 3pm Monday to Friday

Media, Filming

PR Contact

The Brighter Group is the PR agency for City Cruises. For more information please contact Sophie Kelk or Rebecca Peters at [email protected] or 020 77 326 9880.


We often help companies wishing to film in Poole Harbour and along the Jurassic Coast. You will have to book onto a schedulded tour or hire a whole boat. For more information please call us

Environment, Privacy, Terms & Conditions


We are highly conscious of our responsibilities towards the environment and work to maintain a balance between usage and environmental quality.

Privacy Policy

Terms and Conditions

If you have questions about your purchase or journey then we suggest your first port of call should be the FAQs box above, which links to our answers. For more click here.