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FAQs, The Company & Jobs

  • FAQs

    Read our answers to frequently asked questions.
  • The Company

    City Cruises' passenger services enable more than four million passenger journeys every year.
  • Job Vacancies

    City Cruises staff are constantly striving to provide a world-class service and we would like to hear from skilled and enthusiastic applicants.

Contact Us

If you can’t find the answer or would like to talk to an advisor about group bookings and charter services (private hire), please email [email protected] or call our reservations department on +44 (0) 20 77 400 400.

If you have a 3rd party gift voucher that you want to redeem, please contact + 44 (0) 203 876 1578.

The reservations office is open as follows: 
Monday to Friday from 09.00am to 3.00pm during November and December 2020

Please note that the reservations office is closed on the 25th of Dec 2020 and 1st of Jan 2021

Media, Filming & Press Releases

  • PR Contact

    The Brighter Group is the PR agency for City Cruises. For more information please email at [email protected]
  • The Company

    City Cruises' passenger services enable more than four million passenger journeys every year.
  • Job Vacancies

    City Cruises staff are constantly striving to provide a world-class service and we would like to hear from skilled and enthusiastic applicants.

Environment, Privacy Policy, Terms & Conditions

  • Environment

    We are highly conscious of our responsibilities towards the environment and work to maintain a balance between usage and environmental quality.
  • Privacy Policy

    City Cruises looks after data in a legal and conventional manner. We use cookies to help you with transactions, serve you with promotions and help us make the website more usable.
  • Terms and Conditions

    If you have questions about your purchase or journey then we suggest your first port of call should be the FAQs box above, which links to our answers. For more, see below.

Partnerships