Introducing New Hygiene and Service Protocols to Ensure the Wellbeing of Everyone
Baltimore, June 5, 2020 – Hornblower Cruises and Events will be restarting its Baltimore operations on Saturday, June 6, offering a limited choice of Sightseeing and Happy Hour cruises in accordance with Governor Hogan’s phased reopening plan. With guest spaces spread over several levels, the company’s fleet of luxurious vessels offer expansive decks inside and out, providing plentiful space and fresh air. For now, guests will have the use of the large outer decks only, which combined with reduced capacity, means there is more than enough room on board for everyone to stay safely apart.
To provide reassurance in the current pandemic environment, Hornblower has expanded its industry defining SafeCruise by Hornblower program, building on already stringent sanitation processes, to incorporate further health-driven measures to guard against the spread of COVID-19 and other viruses.
Explaining the company’s preparations for welcoming guests back on board, Hornblower General Manager for Baltimore Chad Barth said: “We are proud of our excellent safety and sanitation track record and always operate and maintain a rigorous process around cleanliness and hygiene. So, while our guests can still expect the same high standards and welcoming service, we are adapting our amazing experiences to reflect the need for social distance, alongside elevated health and hygiene practices.”
Hornblower has reviewed every aspect of the guest experience journey and is taking all steps necessary to ensure the wellbeing of everyone on board. These include, but are not limited to:
- Mandatory daily crew member health screening, and wearing of appropriate PPE
- Revising boarding and ticketing procedures to allow for social distancing and touchless entry
- Requiring guests to wear face masks while cruising, except while eating and drinking
- Reducing the number of guests on board, and adapting all seating and table spacing to allow for a minimum 6-foot distance between guests while they cruise
- Implementing enhanced sanitation and disinfection procedures, with hand sanitizing stations available throughout
Baltimore Cruise Experiences Resuming on June 6
On the one-hour Sightseeing cruise along the Patapsco River, guests can expect unparalleled views of the city alongside an engaging narration about Baltimore’s rich past as the vessel follows a leisurely route towards Fort McHenry. The Happy Hour cruise (5:30pm) takes in an hour-long sail around the Inner Harbor and includes beer, wine and juice in the ticket price.
Planned cruise departures:
- Friday: 4pm and 5:30pm
- Saturday & Sunday: 1pm, 2:30pm, 4pm & 5:30pm
Prices start at *$20.95 for the Sightseeing cruise, and *$28.95 for the Happy Hour cruise. A bar service offering range of refreshments and light bites will also be available for purchase on board. To reflect current requirements, guests will be served at their table.
For now, Hornblower will be offering a choice of Sightseeing and Happy Hour cruises and plans to resume its full range of experiences, including dining cruises and special events, when current restrictions are lifted. Baltimore is the company’s third port to reopen, joining San Diego and Newport Beach which also resumes operations on June 5.
For more information visit www.hornblower.com/baltimore or call 866-312-2469.
About SafeCruise by Hornblower
Established over 25 years ago, SafeCruise by Hornblower delivers industry-defining standards for health, safety and security across the Hornblower Group of companies. Continuously improving, the program follows the most up to date government and industry guidelines and applies decades-long operational expertise to ensure a safe environment for guests and crew members, while maintaining Hornblower’s excellent record of safety. www.hornblower.com/safecruise
About Hornblower Cruises and Events
Hornblower Cruises and Events is North America’s largest and leading provider of water-based dining, sightseeing, private charter and transportation experiences. 22 coveted destinations are offered in the US, Canada and the UK, where the company employs over 4,300 shipmates who operate a fleet of 157 vessels serving upwards of 9.8 million guests each year. Hornblower Cruises and Events is a division of Hornblower Group which operates the official ferry boat service to Alcatraz Island, the Statue of Liberty National Monument and Ellis Island Memorial Museum on behalf of the National Park Service as well as the New York NYC Ferry, American Queen Steamboat Company, Hornblower Niagara Cruises, Victory Cruises Lines and HMS Global Maritime. The expansive portfolio reflects almost a century of sector expertise and innovation – from pioneering the earliest river sightseeing tours and dining cruises to developing the revolutionary Hornblower Hybrid, a vessel powered by wind, solar and battery electricity. For more information visit www.hornblower.com