Introducing New Hygiene and Service Protocols to Ensure the Wellbeing of Everyone
Sacramento, June 19, 2020 – Hornblower Cruises and Events will be restarting its Sacramento operations on Saturday, June 27, offering a variety of river cruises on the Sacramento River. Guests can marvel at majestic views of the state capitol from the stylish deck and recently refurbished interior aboard the Capitol Hornblower as she meanders past Old Sacramento’s famous historical sites. With expansive decks spread over several levels, combined with reduced capacity, there is more than enough room on board for everyone to stay safely apart.
Available Saturday and Sunday, the hour and a half Alive After 5 cruise is perfectly timed for those looking to wind down after a busy day with cocktail in hand! While on Saturday evenings, the Rock the Yacht experience is a fun alternative for social gatherings while listening to great tunes and soaking up the bright lights of the city. A range of refreshments and light bites are available for purchase on board. To reflect current requirements, guests will be served at their table. Prices for both cruises start from $19.51 and are open to those aged 21 and over only.
For all generations, the Social Sunday cruise is an ideal afternoon excursion for the whole family. Prices start from $19.51 (children’s rates from $11.71) for the hour and a half cruise which includes music, cocktails, light bites, and beautiful daytime views.
To provide reassurance in the current pandemic environment, Hornblower has expanded its industry defining SafeCruise by Hornblower program, building on already stringent sanitation processes, to incorporate further health-driven measures to guard against the spread of COVID-19 and other viruses.
Explaining the company’s preparations for welcoming guests back on board, regional vice president Jill Benson said: “We are proud of our excellent safety and sanitation track record and always operate and maintain a rigorous process around cleanliness and hygiene. So, while our guests can still expect the same high standards and welcoming service, we are adapting our amazing experiences to reflect the need for social distance, alongside elevated health and hygiene practices.”
Hornblower has reviewed every aspect of the guest experience journey and is taking all steps necessary to ensure the wellbeing of everyone on board. These include, but are not limited to:
- Mandatory daily crew member health screening, and wearing of appropriate PPE
- Revising boarding and ticketing procedures to allow for social distancing and touchless entry
- Requiring guests to wear face masks while cruising, except while eating and drinking
- Reducing the number of guests on board, and adapting all seating and table spacing to allow for a minimum 6-foot distance between guests while they cruise
- Implementing enhanced sanitation and disinfection procedures, with hand sanitizing stations available throughout
To reflect current requirements, some of the usual elements like live entertainment and dancing won’t be permitted. For the time being, Hornblower will be offering a limited choice of cruises and plans to resume its full program of experiences when current restrictions are lifted.
Sacramento will be the company’s fourth Californian port to reopen, joining Marina del Rey, Newport Beach and San Diego.
About SafeCruise by Hornblower
Established over 25 years ago, SafeCruise by Hornblower delivers industry-defining standards for health, safety and security across the Hornblower Group of companies. Continuously improving, the program follows the most up to date government and industry guidelines and applies decades-long operational expertise to ensure a safe environment for guests and crew members, while maintaining Hornblower’s excellent record of safety. www.hornblower.com/safecruise
About Hornblower Cruises and Events
Hornblower Cruises and Events is North America’s largest and leading provider of water-based dining, sightseeing, private charter and transportation experiences. 22 coveted destinations are offered in the US, Canada and the UK, where the company employs over 4,300 shipmates who operate a fleet of 157 vessels serving upwards of 9.8 million guests each year. Hornblower Cruises and Events is a division of Hornblower Group which operates the official ferry boat service to Alcatraz Island, the Statue of Liberty National Monument and Ellis Island Memorial Museum on behalf of the National Park Service as well as the New York NYC Ferry, American Queen Steamboat Company, Hornblower Niagara Cruises, Victory Cruises Lines and HMS Global Maritime. The expansive portfolio reflects almost a century of sector expertise and innovation – from pioneering the earliest river sightseeing tours and dining cruises to developing the revolutionary Hornblower Hybrid, a vessel powered by wind, solar and battery electricity. For more information visit www.hornblower.com