Pensacola Bay Cruises customer service representatives are ready to help you.

Please contact us with any comments or questions, including ADA-related comments. You will be referred to the appropriate individual by our Customer Comments Coordinator.


[email protected]


750 Commendencia Street
Pensacola, FL 32502



Title VI

If you believe you have been subjected to discrimination under Title VI, you may file a Title VI Complaint Form with Pensacola Bay Cruises attn: Customer Comments at 750 Commendencia Street, Pensacola, FL 32502. To request more information on Pensacola Bay Cruises’ Title VI Program, please email us at [email protected].


Pensacola Bay Cruises is committed to ensuring that no person is denied access to its services, programs, or activities on the basis of their disabilities, as provided by title II of the Americans with Disabilities Act of 1990 (“ADA”). If you need to make an ADA-related complaint, or need more information about your ADA rights, please email us at [email protected].

Reasonable Accommodation Requests

Pensacola Bay Cruises’ services attempts to make reasonable accommodations for all passengers. For additional information or to make a request, please email us at [email protected].