The Most Effective Way To Purchase Your Tickets

FAQs About General Ticket Purchasing

Bagaimana Saya Boleh Membeli Tiket Untuk Melawat Alcatraz?

Tiket Pulau Alcatraz boleh dibeli secara dalam talian, melalui telefon atau di Pier 33 Alcatraz Landing Ticketbooth.

Cara paling mudah dan paling cepat untuk menempah adalah melalui laman web konsesi rasmi dan sah ini, dengan hanya memilih kuantiti tiket dan mengklik pada butang "BELI TIKET" di atas.

You can also book tickets by calling our Reservations Center at +1.415.981.ROCK. The Reservations Center is open 7 days a week, from 9:00AM to 5:00PM Pacific Time.

Jika anda ingin membeli secara peribadi, anda boleh melawat Ticketbooth yang terletak di Pier 33 Alcatraz Landing. Ticketbooth dibuka 7 hari seminggu dari jam 9:00 pagi hingga 5:00 petang Waktu Pasifik. Alcatraz Cruises menggalakkan penggunaan kad kredit dan debit untuk semua pembelian dan tidak dapat memproses transaksi tunai pada masa ini.

Harap maklum bahawa tiket pada hari yang sama mungkin tidak tersedia. Kami amat mengesyorkan menempah tiket terlebih dahulu.

Saya mendapat ralat semasa memproses. Bagaimanakah saya boleh membeli dalam talian?

Berikut adalah beberapa perkara untuk dicuba semasa membuat tempahan di laman web kami:

  • Kosongkan kuki dan cache pelayar anda. Mulakan sesi baru (mod bukan inkognito).
  • Gantikan atau padamkan sebarang aksara atau aksen khas dalam nama dan alamat anda. Pastikan tiada ruang selepas aksara terakhir.
  • Masukkan nombor telefon anda tanpa sebarang ruang atau sempang atau sebelum 0.
    • Anda boleh memasukkan nombor telefon hotel atau penginapan tempatan anda atau masukkan nombor telefon kami +1.415.981.7625, kemudian hantarkan e-mel kepada kami dengan telefon bimbit atau hubungan terbaik anda sekali di San Francisco supaya kami boleh mengubahnya dalam sistem kami.
    • Untuk poskod - masukkan hanya huruf dan nombor yang menghilangkan ruang. Pastikan tiada ruang selepas aksara terakhir.

Sekiranya anda hanya melihat TIKET TIDAK TERSEDIA di sebelah jenis keberangkatan yang bermaksud tidak ada keberangkatan untuk waktu tertentu yang tersedia.

Anda juga boleh menempah tiket dengan menghubungi Pusat Tempahan kami di +1.415.981.ROCK. Pusat Tempahan dibuka 7 hari seminggu, dari jam 5:00 pagi hingga 7:00 malam Waktu Pasifik.

Harap maklum bahawa tiket pada hari yang sama mungkin tidak tersedia. Kami amat mengesyorkan menempah tiket terlebih dahulu.

Bagaimanakah saya boleh membeli tiket untuk anak-anak kecil saya?

Kanak-kanak berumur 4 tahun ke bawah adalah percuma, tidak memerlukan tiket dan hanya menaiki feri dengan parti anda. Anda tidak perlu memasukkan mana-mana kanak-kanak kecil dalam jumlah jumlah pelawat anda ke Pulau Alcatraz.

Kanak-kanak berumur 5 tahun ke atas dikehendaki mempunyai tiket untuk menaiki feri.

Anda dialu-alukan untuk membawa kereta dorong, namun, tidak ada simpanan kereta dorong. Kereta sorong boleh dinaiki ke kapal kami dan ditolak di sekitar Pulau Alcatraz. Malangnya, kereta dorong tidak dibenarkan di TRAM SEAT.

Where Can I Get The Cheapest Alcatraz Tickets?

Alcatraz Cruises is the official National Park Service concessioner and exclusive provider of ferry services to Alcatraz Island. Our tickets include roundtrip ferry transportation, the audio tour inside the Cellhouse, and all other programs on Alcatraz. Tickets purchased directly from us are inclusive of tax and there are no booking or processing fees when booking tickets at www.alcatrazcruises.com. We guarantee the lowest price on the tickets.

How Far In Advance Should I Reserve My Tickets?

Alcatraz Island is one of San Francisco’s most popular attractions with tours frequently selling out a week or more in advance. Tickets are rarely available for same-day sailings. Book tickets online or call +1.415.981.ROCK, between the hours of 5:00AM and 7:00PM Pacific Standard Time (USA).

I Want To Book Dates That Are Not Available. What Do I Do?

The Night Tour and the Behind The Scenes Tour do not operate on the following evenings: New Year’s Eve and New Year’s Day, July 4th, Thanksgiving Day, Christmas Eve and Christmas Day. In addition, the Behind The Scenes Tour and the Night Tour are not available on Sundays or Mondays. Alcatraz Island is closed on Thanksgiving Day, Christmas Day and New Year’s Day.  If you are seeing TICKETS NOT AVAILABLE, that means none of the departures for that particular time is available.

How Can I Purchase Tickets For Others?

To purchase tickets for others please contact our Customer Service Call Center at +1.415.981.ROCK (415.981.7625, for International callers: 00.1.415.981.7625) between the hours of 5:00AM and 7:00PM Pacific Standard Time (USA). We refer to this type of purchase as a gift order. Gift orders (purchasing tickets for others) are available on a case-by-case basis, in order to avoid ticket scalping and inflated pricing. Please know that the name of the Alcatraz Island tour visitor must be provided at the time of the purchase. Please note that no additional changes will be accepted beyond the Gift Order edit.

Can I Use The CityPASS Or The GO SAN FRANCISCO Card To Visit Alcatraz?

Alcatraz Cruises is pleased to offer Go San Francisco Card and CityPASS.

Go San Francisco Card, and CityPASS are not available for purchase on this website, but can be purchased at the Alcatraz Cruises Ticketbooth, located at Pier 33 in San Francisco or by phone at +1.415.981.ROCK. A Go San Francisco Card, or CityPASS combo package purchased through Alcatraz Cruises includes an Alcatraz Island Day Tour*, subject to availability. In a situation where an Alcatraz Island Day Tour ticket is offered, the Blue & Gold Fleet Bay Cruise ticket is removed from the package and substituted with an Alcatraz Island Day Tour ticket. The customer does not keep the bay cruise voucher. It is returned to Alcatraz Cruises. There are no exceptions to this policy.

Go San Francisco Card, or CityPASS purchased at any other location does not include the Alcatraz Island tour option. A Go San Francisco Card, or CityPASS with the Alcatraz Island tour option is for the Day Tour only. Please note that Go San Francisco Cards or CityPASS booklets will only include an Alcatraz Day Tour if purchased directly from Alcatraz Cruises and it will be based on availability (NOT valid on Night Tours, Behind The Scenes Tours or Alcatraz & Angel Island Combination Tours). Advance reservations are strongly recommended as Alcatraz tours can sell out several weeks in advance.

*Please Note: Alcatraz Island Day Tour option will replace the one-hour Bay Cruise included in CityPASS and is always subject to availability.

Do You Accept Debit Cards?

Alcatraz Cruises encourages the use of credit and debit cards for all purchases and cannot process cash transactions at this time.

Do You Accept National Park Passes?

Alcatraz Island tour tickets are not included in the National Park Pass – such as America the Beautiful, Senior Pass, and Access Pass – because there is no entrance fee to Alcatraz Island. The cost of the ticket is for the ferry transportation and the audio tour inside the Cellhouse on Alcatraz.

Do You Offer Any Discounts For Families?

The Family Pack is offered for those booking two (2) Adult tickets and two (2) Child tickets. The Family Pack is available for purchase by phone at +1.415.981.ROCK (7625) or at the Pier 33 Alcatraz Landing Ticketbooth.

Age Policy
Adult- 18-61 / Junior- 12-17 / Senior- 62+ / Child- 5-11 / Toddler 4 and under are Free
Minors under the age of 18 are not allowed to tour Alcatraz Island without the accompaniment of an adult.

Do You Offer Military Discounts?

There are no discounts offered for individual tickets to Alcatraz, however there are limited group discounts available. Visit Group Reservations for complete details. Military discounts are not offered at Alcatraz Island.

Do You Validate Parking?

Malangnya, tiada perkhidmatan pengesahan tempat letak kereta yang ditawarkan.