DI MANA SAYA BOLEH MEMBELI TIKET?

Tickets can be purchased online at www.statuecitycruises.com or over the phone at 877-523-9849. Tickets can also be purchased through concierge at major hotels and at ticketing windows in the Castle Clinton National Monument inside Battery Park, New York or Liberty State Park, Jersey City, New Jersey.

 

BOLEHKAH SAYA MEMBELI TIKET TERLEBIH DAHULU?

Yes, we encourage visitors to purchase advance reservations on our website at www.statuecitycruises.com.

 

APAKAH KOMBINASI TIKET YANG BERBEZA DAN BERAPA KOSNYA?

Semua tiket kami termasuk perkhidmatan feri pergi balik antara lokasi berlepas, Pulau Liberty dan Pulau Ellis, serta lawatan audio ke Liberty dan Pulau Ellis.

JENIS TIKET DEWASA WARGA EMAS(62 & KE ATAS) KANAK-KANAK (UMUR 4-12) KANAK-KANAK(3 DAN KE BAWAH)
Kemasukan Am $24.00 $18 $12 Percuma

BERAPAKAH WAKTU OPERASI UNTUK MEMBELI TIKET PENDAHULUAN & MEMBUAT TEMPAHAN MELALUI TELEFON ATAU WEB?

Visitors interested in purchasing 59 tickets or less, the reservation center is open from 8:00 am – 7:00 pm (Eastern Time). Visitors requiring 60 tickets or more, the reservation center is open from 8:00 am – 4:00 pm (Eastern Time) Monday through Friday. The reservation center is open 365 days a year. You can purchase ferry tickets, audio tours and reserve your General Admission online at www.statuecitycruises.com 24 hours a day, 7 days a week.

 

PUKUL BERAPA PEJABAT TIKET DIBUKA DAN DITUTUP?

The ticket office opens 30 minutes before the first departure and closes a half hour after the final departure.

 

KANAK-KANAK DI BAWAH 4 TAHUN ADALAH PERCUMA, TETAPI ADAKAH SAYA MASIH PERLU MEMBUAT TEMPAHAN UNTUK MEREKA?

No. You may bring children up to three years of age and they do not need a ticket to board the ferry.

 

BAHASA APA YANG DIGUNAKAN DI PUSAT TEMPAHAN?

The reservation center is multi-lingual. We have agents who speak Arabic, English, French, Italian and Spanish.

 

AKU PUNYA TIKET JAM 2:00 SORE. ADAKAH SAYA BOLEH PERGI KE KEDUA-DUA PULAU?

If you have 2:00 pm tickets or later, you will only have adequate time to go to one of the two islands, whichever you prefer.

 

ADAKAH SAYA PERLU MEMBELI TIKET FERI YANG BERASINGAN JIKA SAYA MAHU PERGI KE PULAU ELLIS JUGA?

Tidak, bot kami berlari ke Pulau Liberty dan Pulau Ellis; tiada pembelian tiket tambahan diperlukan. Tiket feri menyediakan pengangkutan pergi balik ke, dari, dan antara pulau-pulau sepanjang hari tetapi tidak sah untuk masuk semula sebaik sahaja pengunjung turun di dok New Jersey atau New York.

 

BERAPAKAH KOS UNTUK KUMPULAN PELAJAR?

Student Groups with authorized letters from their school and under 18 years of age – $12. For every ten students, one chaperone/Adult pays $12.00. Additional chaperons pay Adult price of $24. All student and youth groups must contact Statue City Cruises’ Group Sales Department for more information about booking their trip. They can be reached at 877-523-9849 or [email protected]

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BAGAIMANAKAH BAYARAN BALIK DAN PERTUKARAN DIKENDALIKAN?

Refunds will be provided if cancellations of reservations are made 24 hours prior to departure for any ticket. Refunds will also be provided if the islands are closed for security, safety or weather reasons. Unused tickets will not be refunded.

 

APAKAH BENTUK PEMBAYARAN YANG DITERIMA?

Kami menerima semua kad kredit utama (Visa, MasterCard, Discover, dan American Express), wang tunai, cek pengembara, pesanan wang, dan cek syarikat dan sekolah. Tiada cek peribadi diterima.

 

WHAT IF I DON’T RECEIVE MY MOBILE TICKETS?

Please check your spam or junk mail filter to make sure your tickets haven’t been blocked from your inbox. If you still haven’t received your mobile tickets, please email [email protected] for assistance. Please note: some employers and government offices may block the email due to the file size or nature of the email. Please provide a personal email address to insure proper delivery of your mobile tickets. In the unlikely event that we are unable to deliver mobile tickets, all tickets are available for pickup at Will Call on the day of your cruise. To retrieve tickets from Will Call, be sure to bring a photo ID and the credit card used to purchase the tickets. Crown tickets must be picked up by the original purchaser at Will Call and cannot be sent as mobile tickets.

 

BOLEHKAH SAYA MENGHANTAR TIKET SAYA KEPADA SAYA?

Tickets are not mailed. We recommend a few options:

  • You can have them scanned directly from your mobile device.
  • You can print your tickets at home or in your hotel’s business center.
  • Tickets can be held at Will Call at either boarding location and picked up on the day of your visit.

 

ADAKAH TIKET RIZAB SAYA AKAN TAMAT TEMPOH?

Tiket anda hanya bagus untuk masa dan tarikh tertentu yang dicetak pada tiket. Jika anda tidak dapat membuat perjalanan, anda boleh membatalkan atau menjadualkan semula (berdasarkan ketersediaan) jika anda menghubungi sekurang-kurangnya 24 jam lebih awal (201) 432-6321.

 

DI MANA SAYA BOLEH MENGAMBIL TIKET YANG DIADAKAN DI WILL CALL?

You can pick up tickets at the Will Call Ticket Windows in Battery Park, NY or Liberty State Park, NJ. Will Call at Battery Park is located inside of Castle Clinton, a large round brick building in the heart of the park. Will Call at Liberty State Park is located inside the CRRNJ Train Terminal.

 

APAKAH MAKSUD MASA PADA TIKET SAYA?

The time on your ticket is for entrance to the Screening Facility prior to boarding the ferry. Please line up in the General Admission line 30 minutes prior to the time on your ticket. At the appointed time, you will be allowed to enter the Screening Facility. After passing through screening, you will board the next available ferry to Liberty Island and Ellis Island.

 

SAYA MENDAPAT MESEJ RALAT YANG MENGATAKAN 'PEMBAYARAN TIDAK BOLEH DIBENARKAN'. APA MAKSUDNYA?

Occasionally, guests may get this error due to unusual formats for the billing address, including the postal code. Please check your billing address again, and re-attempt your purchase. If you continue to receive this error, please call our reservations department at 877-523-9849.

 

WHEN I ATTEMPT TO PURCHASE MY TICKETS, I RECEIVED A MESSAGE THAT MY SESSION TIMED OUT. IS THERE AN ISSUE?

Pelayar internet anda telah menyimpan kuki yang menyebabkan isu ini. Sila kosongkan cache anda dan mulakan semula pelayar anda untuk membetulkan isu ini.

 

SAYA KINI MEMPUNYAI KAD KREDIT YANG BERBEZA DARIPADA YANG SAYA GUNAKAN UNTUK MEMBELI TIKET SAYA. APAKAH INI AKAN MENJADI MASALAH KETIKA SAYA PERGI KE WILL CALL?

No, but we will need you to call our reservations department at 877-523-9849 prior to your trip so that we may assist you with this change.