Maswali yanayoulizwa mara kwa mara
Kujua kabla ya kwenda
Ziara na Cruises
Ni aina gani za ziara na cruises hutolewa?
Niagara City Cruises offers two unique experiences:
Voyage Kwa Ziara ya Mashua ya Maporomoko
Hop aboard to make your way to an experience no one ever forgets. Get up close and personal with the American Falls, Canadian Horseshoe Falls, and breathtaking Great Gorge – and the thundering roar, awesome power, and amazing mist that come along with these natural wonders.
Au panda baada ya jua kwa uzoefu wa mwanga-mist (hiyo bado ni nzito kwenye uchawi) na mwangaza wa Maporomoko.
______________________
Maporomoko ya Fireworks Cruise
There is nothing quite like the sight of exploding fireworks over the brink of Niagara Falls to make your trip a memorable one. Admire Niagara Falls at night aboard a 40-minute Falls Fireworks Cruise. This cruise offers a light-mist experience where you will take in the beauty of the illuminated falls before enjoying the fireworks above. See our Schedule Page for more details.
Niagara City Cruises inasafiri lini?
Niagara City Cruises operates seasonally. See our Schedule Page for more details.
Ninaweza kuhifadhi wakati maalum kwa Voyage kwa ziara ya mashua ya Maporomoko?
Yes. Voyage to the Falls boat tour tickets is Timed Entry Ticketing. Simply select a time slot that best suits your plans. Plan to arrive at or within your selected time slot.
- Note – during the peak season (June – Labour Day) please expect line-ups to access the Lower Landing and to board the boat. As a result, we cannot guarantee that your departure time will take place within the booked time slot.
Vikundi vyote vinahitaji kutoridhishwa kwa hali ya juu. Tafadhali tutumie barua pepe kwa [email protected] kwa maelezo zaidi.
Please find our full schedule here:
Kuna tofauti gani kati ya uzoefu kamili wa Mist na Mwanga Mist?
Before sunset, our Full Mist boat tour experience sails into the heart of the Canadian Horseshoe Falls. Our Light Mist experiences sail after sunset, and for safety reasons, the boat tour cruises to the outer edge of the Falls.
Vipi kama kuna hali mbaya ya hewa?
We sail rain or shine! Guests will be provided with a recyclable poncho. Our vessels also have an enclosed viewing area.
Ikiwa hali mbaya ya hewa itaendelea, ziara zinaweza kufutwa au kuahirishwa hadi hali ya hewa itakapokuwa wazi.
Je, ninahitaji kulipa kwa poncho?
Our recyclable ponchos are complimentary and handed out to our guests just before boarding.
Je, ponchos yako inaweza kutumika tena?
Ndio, ponchos zetu za kupendeza zinaweza kutumika tena kwa 100%.
Ninapaswa kutarajia kuwa kwenye tovuti kwa muda gani?
We recommend budgeting an hour for your entire visit. This is fully dependent on guest traffic volumes and varies from person to person. Actual time may vary depending on business volumes, peak hours, etc.
Je, vyombo vyako vya Usafiri Canada vimethibitishwa?
Ndiyo. Vyombo vyote vya Niagara City Cruises ni Usafiri Canada kuthibitishwa na kukaguliwa kila mwaka ili kuzingatia kanuni kali za usalama. Wafanyakazi wetu wote wa Marine wanashiriki katika mazoezi ya usalama yaliyopangwa mara kwa mara kwenye kila chombo.
Tiketi
Bei yako ya tiketi ni nini?
To view our ticket prices, please select one of our experiences below:
Ninaweza kununua wapi tiketi?
All Niagara City Cruises tickets can be purchased online by selecting the Buy Tickets.
BOOK NOW – VOYAGE TO THE FALLS
Tickets can also be purchased at our Ticket Plaza located at 5920 Niagara Parkway, Niagara Falls, Ontario, L2E 6X8 (look for the large white sails next to the Zipline to the Falls Tower).
Sera yako ya kurejesha ni nini?
Once payment is received, cruises are non-refundable unless Ticket Assurance is purchased at the time of booking. We are happy to reschedule your cruise date for the amount paid with 48-hour notice before your scheduled cruise. Cruises are non-refundable and non-transferable within 48 hours of your cruise. We do not compensate for no-shows or late arrivals.
Purchases made with Ticket Assurance may be rescheduled or canceled up to 2 hours prior to the original departure time with a full refund, minus the cost of non-refundable Ticket Assurance. Ticket Assurance is not available on select cruises such as holiday, specialty, or partnership cruises, or other experiences as indicated.
Tiketi ya Muda hufanyaje kazi?
When booking tickets, guests will select the date and time slot that best suits their needs.
Guests are encouraged to arrive on time, just prior to or within their selected time slot.
- Note – during the peak season (June – Labour Day) please expect line-ups to access the Lower Landing and to board the boat. As a result, we cannot guarantee that your departure time will take place within the booked time slot.
Je, ninaweza kulipa kwa sarafu ya Marekani?
Yes! We accept US Visa, and MasterCard cards online and in person. US cash is also accepted at our Ticket Plaza.
Je, ninahitaji kuchapisha tiketi zangu?
We encourage all guests to skip the printer and use our Mobile Ticketing which can be scanned directly from a smartphone.
Ni njia gani za malipo unazokubali?
At our Ticket Plaza, we accept the following methods of payment:
- Visa
- Mastercard
- Interac
- Debit
- Canadian and US currency
If purchasing tickets online, the following methods of payment can be used:
- Visa
- Mastercard
Je, wewe kutoa punguzo yoyote kwa wanafunzi, au wazee?
Hatutoi punguzo kwa wanafunzi na wazee.
For groups of 20+, please contact [email protected] page for more details.
Je, unauza kadi za zawadi?
No. We do not sell or accept gift cards of any kind.
Nimenunua tiketi mkondoni lakini sikupokea tiketi yangu ya e-Ticket, sasa nini?
Please bring your booking confirmation number to the Ticket Plaza and one of our crew members will bring up your reservation.
I have lost my ticket. Can it be replaced?
Yes. An e-Ticket can be replaced with the original booking confirmation number. Please visit our Ticket Plaza when you arrive.
Viwanja vya Kuvutia
What health and safety measures do you have in place?
The health and well-being of our guests and crew members is our number one priority. We have entry and boarding requirements which include:
- Timed Ticketing Entry: To control passenger flow and manage guest capacity, timed ticketing entry is utilized. Note – during the peak season (June – Labour Day) please expect line-ups to access the Lower Landing and to board the boat. As a result, we cannot guarantee that your departure time will take place within the booked time slot.
-
Uchunguzi wa Usalama: Wageni wote na vitu vya kibinafsi vinaweza kuwa chini ya uchunguzi.
- Guests are permitted to bring a personal item. Personal items include a small purse or handbag, a small backpack, an infant diaper bag, or a camera bag. Maximum dimensions are 17.8 x 38.1 x 40.6 centimetres (7x15x16 inches).
- Restricted and dangerous articles are strictly prohibited. This includes but is not limited to; suitcases of any size, carry-on luggage, overnight bags, roller bags, briefcases, coolers, trunks, dangerous articles, and all other items that exceed the maximum dimensions for personal allowances.
- Note that additional personal item allowance and entry restrictions may be imposed at entry without prior notice.
- Chakula na vinywaji haviruhusiwi.
- Wageni wote wanaoendesha mashua wanahitaji tiketi ya kupanda.
- Our attraction is a smoke and vape-free environment. This includes tobacco, e-juice, and cannabis.
Niagara City Cruises ina haki ya kurekebisha hatua zake za usalama wakati wowote bila taarifa ya awali.
Ni masaa gani ya Niagara City Cruises ya operesheni?
Our hours of operation vary depending on the day of your visit. Please visit our Schedule page for more information.
Je, kiti chako cha magurudumu cha mashua kinapatikana?
Yes. Our attraction and boats are wheelchair accessible.
Je, una vyumba vya kulala kwenye tovuti?
Yes. There are two (2) wheelchair-accessible washrooms aboard our two (2) catamaran boats.
There are additional wheelchair-accessible washrooms on land in our Lower Landing area.
Is smoking or vaping allowed on your property?
No. Smoking or vaping of any kind (tobacco, cannabis, or e-juice) is not permitted on our boats or anywhere on our property.
Are Infant Strollers permitted on the attraction grounds and the boats?
Yes. Small to mid-size infant strollers are permitted.
Prior to boarding, there is a designated unsupervised area available to park strollers at your own discretion.
Infant strollers brought on board are not permitted on the upper observation deck for safety reasons. Strollers cannot be left unattended, and all personal belongings should be supervised accordingly.
Je, kuna mahali pa kuhifadhi vitu vyangu vya kibinafsi?
No. We do not offer storage areas for personal items.
Vitu vyote vya kibinafsi havipaswi kuachwa bila kushughulikiwa wakati wa ziara yako.
At your discretion, infant strollers can be left at the designated unsupervised area prior to boarding.
Je, ninaweza kuleta mnyama wangu?
Niagara City Cruises welcomes guide dogs or service animals on our premises. The service animal is required to always accompany the guest. The guest is responsible for their service animal while on our premises.
Service animals are defined as being visibly apparent that the customer requires the animal for reasons relating to a disability. When our crew members cannot easily identify that an animal is a service animal, they may ask for documentation from a regulated health professional that confirms the guest needs the service animal for reasons relating to their disability.
Wanyama wengine wote na wanyama wa kipenzi hawaruhusiwi kwenye mali ya Niagara City Cruises.
Je, ninaweza kupata chakula na vinywaji vya nje?
Outside food and beverages are not permitted at our attraction.
While enjoying a spectacular view of the Falls, guests can enjoy a selection of drinks and casual food at our onsite Riverside Patio.
Je, ninaweza kupiga picha?
Absolutely! We love seeing the amazing photos and videos are guests take. Be sure to use #InTheMist on social media to share your experience with us!
Please note that we only allow handheld cameras on site and do not permit any additional equipment with general admission.
Maelekezo na Maegesho
Ninawezaje kupata Niagara City Cruises?
Niagara City Cruises is in the heart of Niagara Falls’ tourist district. Our address is 5920 Niagara Parkway, Niagara Falls, Ontario.
We are just a short walk away from the foot of Clifton Hill. For directions on Google Maps, click here.
Ninawezaje kupata Niagara City Cruises Funicular?
Niagara City Cruises’ Funicular is located at the intersection of Niagara Parkway and Clifton Hill. For directions on Google Maps, click here.
Ninapaswa kuegesha wapi?
- Niagara City Cruises does not have an on-site parking lot.
- However, there are several parking lot options provided by the Niagara Parks and surrounding businesses. A few parking options include:
- Skywheel Lot – 4960 Clifton Hill, Niagara Falls, ON L2G 3N4
- Fallsview Lot – 6650 Niagara Pkwy, Niagara Falls, ON L2E 6T2
- Bird Kingdom Parking Lot – 5651 River Rd, Niagara Falls, ON L2E 7M7
- Bender Street Public Parking – Bender Street, Niagara Falls, ON
What is the closest Canadian Highways to Niagara City Cruises?
The closest Canadian highways to Niagara City Cruises are the Queen Elizabeth Way (QEW) and Highway 420.
Kituo cha mabasi cha karibu zaidi kiko wapi?
The closest bus terminal is the GO Transit Bus Terminal located at 4269 Bridge Street, Niagara Falls, Ontario.
For more details, visit the GO Transit website.
Kituo cha treni cha karibu zaidi kiko wapi?
The closest train station is VIA Rail located at 4267 Bridge Street, Niagara Falls, Ontario.
For more details, visit the VIA Rail website.
Je, ninahitaji pasipoti ya kuingia Canada?
For all inquiries regarding passport information or travel documents that are required to enter Canada, please visit the Canada Border Services Agency website.
What is the closest Canadian-US Border crossing?
The closest border crossing to our attraction is the Rainbow Bridge, which is a two (2) minute drive to Niagara City Cruises.
Please visit the Canada Border Services Agency website to view other border crossings close to our attraction.
What is the closest airport?
The closest airport to our attraction is the Niagara Falls International Airport in Niagara Falls, New York, U.S.A. This airport is approximately a 30-minute drive.
The Buffalo International Airport is in Buffalo, New York, U.S.A., and is approximately a 45-minute drive.
The John C. Munro International Airport is in Hamilton Ontario, Canada, which is a 50-minute drive.
The Lester B. Pearson Toronto International Airport is in Toronto Ontario, Canada which is a 1.5-hour drive.
Panga Ziara Yako
Ni wakati gani mzuri wa kutembelea Maporomoko ya Niagara, Canada?
The best time to visit Niagara Falls, Canada is between April and November when many of the major attractions are open, and the weather is best.
When are your peak times and hours?
Our peak times are on weekends, holidays, and throughout the summer season. Our peak hours are between 11:00 am – 6:00 pm.
If you are visiting in July and August, especially weekends/holidays, we do suggest coming before 11:00 am or after 6:00 pm for the best visitor experience.
Ninapaswa kuvaa nini?
A complimentary recyclable poncho is provided to each guest upon boarding.
Light jackets, sweaters, rain jackets, running shoes, and hats are great when travelling to Niagara during the Spring and Fall.
During the summer months, a comfortable pair of walking shoes is highly recommended. Shorts, t-shirts, hats, sun visors, sunglasses, and light jackets for the evening are also encouraged as temperatures are generally 5-10 degrees cooler by the water. Don’t forget the sunscreen!
We do encourage you to check the local weather before your visit. You can access local weather here.
Ni aina gani za malazi ziko karibu na Niagara City Cruises?
There are many hotels, inns, bed and breakfasts, and hostels that are located close to Niagara City Cruises.
When looking for accommodations, the popular hotel areas close to Niagara City Cruises are the Fallsview District, Clifton Hill District, and Lundy’s Lane District.
Je, una chakula na vinywaji?
Yes. Our guests can enjoy a variety of drinks and food options at our Riverside Patio. After your boat cruise, relax on our patio, while soaking in the spectacular view of Niagara Falls.
Please note that outside food and beverages are not permitted at our attraction.
Is there a location to purchase items?
Yes. We offer a selection of items, and souvenir keepsakes at the Retail area located in our Lower Landing.
Je, una waliopotea na kupatikana?
Yes. Our Lost and Found is located in our Administrative Building in our Lower Landing. If you have lost an item, please see one of our on-site crew members. For further assistance, please contact our customer service department.