JE, NINAHITAJI HIFADHI YA KUTEMBELEA HIFADHI?

Purchasing Tickets prior to your arrival is recommended, but we also have tickets available for same-day sales.

A General Admission Ticket is purchased for specific entry time into security facility. We recommend guests arrive 30 minutes prior to the reserve time. By making advanced reservations, you can avoid waiting in unnecessary lines.

If you want to enter the Statue of Liberty National Monument a Pedestal Reserve ticket is required.

Ferries kuondoka kutoka:

Hifadhi ya Betri, New York - Castle Clinton National Monument, Hifadhi ya Betri - Kisiwa cha Liberty, New York, NY 10004

Hifadhi ya Jimbo la Liberty, New Jersey - 1 Audrey Zapp Drive, Jersey City, NJ 07305

NIKICHUKUA FERI KUTOKA UPANDE MMOJA, LAZIMA NIRUDI UPANDE HUO?

Your departure location is indicated on your ticket. But you may return to either Battery Park in New York or Liberty State Park in New Jersey. Once you disembark on your return, you will not be able to board the ferries back to your original departure location. However, you can take the Liberty Landing City Ferry between Liberty State Park in New Jersey and Battery Park City in Manhattan.

NINAWEZA KUNUNUA WAPI TIKETI?

Advanced purchase online is encouraged. Tickets can be purchased online at www.statuecitycruises.com or over the phone at (877) 523-9849. Tickets can also be purchased through concierges at major hotels and at ticketing windows in the Castle Clinton National Monument inside Battery Park, New York, or Liberty State Park, Jersey City, New Jersey.

JE, NINAWEZA KUNUNUA TIKETI MAPEMA?

Ndio, tunahimiza kutoridhishwa mapema mtandaoni kupitia tovuti yetu.

JE, MAREJESHO NA KUBADILISHANA KUNASHUGHULIKIWA VIPI?

Refunds will be provided if cancellations of reservations are made 24 hours prior to departure for a Reserve Ticket. Refunds will also be provided if the islands are closed for security, safety or weather reasons. Unused tickets will not be refunded.

NI AINA GANI ZA MALIPO ZINAZOKUBALIWA?

We accept all major credit cards (Visa, MasterCard, Discover, and American Express), cash, traveler’s checks, money orders, and company and school checks. No personal checks are accepted.

WHAT IF I DON’T RECEIVE MY MOBILE TICKETS?

Please check your spam or junk mail filter to make sure your tickets haven’t been blocked from your inbox. If you still haven’t received your mobile tickets, please email [email protected] for assistance. Please note: some employers and government offices may block the email due to the file size or nature of the email. Please provide a personal email address to insure proper delivery of your mobile tickets. In the unlikely event that we are unable to deliver mobile tickets, all tickets are available for pickup at Will Call on the day of your cruise. To retrieve tickets from Will Call, be sure to bring a photo ID and the credit card used to purchase the tickets. Crown tickets must be picked up by the original purchaser at Will Call and cannot be sent as mobile tickets.

JE, NINAWEZA KUTUMA TIKETI ZANGU KWANGU?

Tickets are not mailed. We recommend a few options:

  • You can have them scanned directly from your mobile device.
  • You can print your tickets at home or in your hotel’s business center.
  • Tickets can be held at Will Call at either boarding location and picked up on the day of your visit.

TIKETI YANGU YA HIFADHI ITAISHA?

Your ticket is only good for the specific time and date printed on the ticket. If you are unable to make you trip, you may cancel or reschedule (based on availability) if you call at least 24 hours in advance (877) 523-9849.

NINAWEZA KUCHUKUA WAPI TIKETI ZILIZOSHIKILIWA KWENYE SIMU YA WILL?

Unaweza kuchukua tiketi kwenye Will Call Ticket Windows katika Hifadhi ya Betri, NY, au Hifadhi ya Jimbo la Liberty, NJ. Will Call katika Hifadhi ya Betri iko ndani ya Castle Clinton, jengo kubwa la matofali ya pande zote katikati ya bustani. Piga simu katika Hifadhi ya Taifa ya Liberty iko ndani ya kituo cha treni cha CRRNJ.

JE, BACKPACKS NA CHAKULA INARUHUSIWA NDANI YA SANAMU YA UHURU?

La. Kabla ya kupata Pedestal ya sanamu, wageni wote walio na backpacks, chakula, na vinywaji lazima waweke vitu hivi kwenye kufuli. Lockers ziko kabla ya kuingia sanamu ya uhuru kwa wageni wote ambao wana chaguo la tiketi ya Hifadhi ya Pedestal.

JE, VITI VYA MAGURUDUMU VINAPATIKANA KWA KUKODISHA?

Idadi ndogo ya viti vya magurudumu inapatikana kwa matumizi kwa msingi wa kwanza, wa kwanza usio na ada kutoka kwa Huduma ya Hifadhi ya Taifa. Kadi ya utambulisho na picha inahitajika ili kupata moja wakati wa kutembelea kisiwa hicho. Wafanyakazi wa Hifadhi wanapatikana kusaidia wageni kwenye dawati la habari. Hakuna viti vya magurudumu kwenye maeneo ya kuondoka au ndani ya vyombo.

JE, NINAHITAJI KUNUNUA TIKETI TOFAUTI YA FERI IKIWA NINATAKA KWENDA KISIWA CHA ELLIS PIA?

Boti zetu zinaendesha kwa kisiwa cha Liberty na Ellis Island; Hakuna ununuzi wa tiketi ya ziada ni muhimu. Tiketi ya feri hutoa usafiri wa safari ya pande zote kwenda, kutoka, na kati ya visiwa siku nzima lakini sio halali kwa kurudi mara moja mgeni anajitenga katika bandari ya New Jersey au New York.

WHAT ARE THE HOURS OF OPERATION FOR PURCHASING ADVANCE TICKETS

Visitors interested in purchasing 59 tickets or less, the reservation center is open from 8:00 am – 7:00 pm (Eastern Time). Visitors requiring 60 tickets or more, the reservation center is open from 8:00 am – 4:00 pm (Eastern Time) Monday through Friday. The reservation center is open 365 days a year. You can purchase ferry tickets, audio tours and reserve your General Admission online at www.statuecitycruises.com 24 hours a day, 7 days a week.

ITACHUKUA MUDA GANI KUPANDA FERRIES BAADA YA KUPOKEA TIKETI ZANGU?

Whether you have tickets printed at home or purchased tickets at one of the designated Ticket Booth areas, we recommend giving yourself a little extra time for the security screening facility prior to boarding. If time is a concern, then we strongly encourage using our Liberty State Park, New Jersey location for faster processing, boarding, convenient access and ample parking.

NI LUGHA GANI ZINAZOZUNGUMZWA KATIKA KITUO CHA UHIFADHI?

The reservation center is multi-lingual. We have agents who speak Arabic, English, French, Italian and Spanish.

JE, NINAWEZA KUTUMIA HIFADHI YANGU YA TAIFA KUPITA WAKATI WA KUTEMBELEA MBUGA HIZI?

La. Hifadhi ya Taifa hupita ni halali tu katika mbuga zinazotoza ada ya kuingia. Visiwa vya Uhuru na Ellis ni ada iliyosamehewa na sheria na haitoi ada ya kuingia. Ada ya usafiri (tiketi ya feri) haijafunikwa na Hifadhi ya Taifa hupita. Kwa habari zaidi au kuagiza Hifadhi ya Taifa hupita tembelea www.nationalparks.org

JE, WATOTO WANAWEZA KUTEMBELEA BILA KUAMBATANA NA MTU MZIMA?

Watoto wote (17 na chini) lazima waambatane na mtu mzima mwenye umri wa miaka 25 au zaidi. Ikiwa watafika bila mtu mzima, wanaweza kukataliwa kuingia kwenye bustani.

WATOTO CHINI YA MIAKA 4 NI BURE, LAKINI BADO NINAHITAJI KUFANYA UHIFADHI KWAO?

La. Unaweza kuleta watoto hadi umri wa miaka mitatu na hawahitaji tiketi ya kupanda feri.

NINA TIKETI YA 2: 00PM. JE, NINAWEZA KWENDA KWENYE VISIWA VYOTE VIWILI?

If you have 2:00 pm tickets or later, you will only have adequate time to go to one of the two islands, whichever you prefer.

JE, NINAWEZA KULETA POMBE?

Pombe hairuhusiwi kuingia kwenye vivuko vyetu na hairuhusiwi katika kituo cha uchunguzi.

JE, NINAWEZA KUVUTA SIGARA KWENYE FERI?

Uvutaji wa sigara hauruhusiwi kwenye feri zetu.

ARE FOOD AND SOUVENIRS AVAILABLE FOR SALE ON THE FERRIES?

Yes, there is a snack bar located on all our ferries serving food and souvenirs. All payments (Cash, Visa, Master Card, and American Express) are accepted not including personal checks.

KUNA DINING KWENYE KISIWA CHA ELLIS NA KISIWA CHA UHURU?

Evelyn Hill Inc. ni makubaliano ya chakula iko kwenye kisiwa cha Liberty na Ellis Island kutoa aina mbalimbali za chakula cha hali ya juu, na msisitizo juu ya viungo vya kikaboni na chaguzi nyingi za afya ya moyo.

JE, BAFUNI ZIKO KWENYE FERRIES, ELLIS ISLAND, NA KISIWA CHA UHURU?

Ndio, bafu ziko kwenye feri zetu, Kisiwa cha Ellis na bafu za Kisiwa cha Liberty ni kiti cha magurudumu kinachopatikana.

NINAWEZAJE KULETA CHAKULA CHANGU MWENYEWE?

Yes, you are allowed to bring your food and beverage for lunch it must be sealed to enter the screening facility (coolers are not allowed). Pedestal Reserve ticket holders should be aware that food or beverages will not be allowed in the screening facility on Liberty Island.

NI AINA GANI YA VIATU NINAPASWA KUTUMIA KWA ZIARA YANGU?

Please simply choose something comfortable, safe, and practical. Please keep in mind that you will be on your feet for much of your visit and that you will be traveling by boat. Boats, by their nature, move with the water, particularly when affected by waves from passing vessels. Boat decks also can sometimes be wet and, of course, you will have to walk along a gangplank to board and to disembark from the boat. So please consider appropriate footwear. Statue City Cruises especially recommends against wearing open-toe footwear and flip-flops for safety reasons.

NINAPASWA KUVAA NINI KWA ZIARA YANGU?

Katika msimu wa Kuanguka / Winter tunashauri uvae nguo za joto na safu mwenyewe. Katika hali ya hewa kali ya baridi wakati wa kofia za majira ya baridi, glavu, na skafu zinapendekezwa sana.

Katika Spring / Summer tunashauri mavazi katika mavazi ambayo ni vizuri na ya vitendo kwa hali ya hewa. Wakati wa unywaji wa hali ya hewa kali, maji mengi yatazuia uchovu wa joto.