アルカトラズシティクルーズによるチケット保証

Plans Change. We’ve Got You Covered.

Life happens -and sometimes that means adjusting your travel plans. With our Ticket Assurance program, you can book with confidence knowing that your purchase is protected.

チケットアシュアランスとは?

チケットアシュアランスでは、ご出発予定時刻の24時間前まで、いかなる理由でも航空券のキャンセルや日程の変更が可能です。予定が変更になった場合でも、予期せぬ事態が発生した場合でも、ご安心ください。

Why Choose Ticket Assurance?

  • Full flexibility to cancel or reschedule
  • No hassle changes- no questions asked
  • Up to 24 hours before departure
  • Applies to any ticket type

What If I Don’t Purchase Ticket Assurance?

チケットアシュアランスがない場合、お客様はご出発の72時間前までしか航空券の変更または払い戻しができません。ご予定が変更になる可能性がある場合は、航空券保証をご利用いただくことで、柔軟な対応が可能です。

How It Works

  1. You’ll be given the option to opt out of Ticket Assurance during checkout.
  2. If your plans change, simply contact us (call 888-467-6256 or text 833-997-5257) at least 24 hours before your scheduled departure.
  3. Choose to either cancel your ticket or reschedule for a later date.
  4. Enjoy peace of mind – simple as that.
  5. A 10% non-refundable fee will be charged for all opt-in Ticket Assurance purchases.

Have Questions?

Visit our FAQ page for more details about the Ticket Assurance policy, including how to make a change and what to expect.