约克的圣诞老人体验 | 城市游轮™（City Cruises

城市游轮欢迎所有人！我们致力于为您提供安全、愉悦和无障碍的内河游轮服务。

• 无障碍游船：我们设备齐全的公爵夫人河游船按固定时间表运行。如需确认游览时间，请事先联系我们。

• 无障碍信息：有关无障碍环境的详细信息，请查看我们的 无障碍设施声明我们的无障碍设施声明。

有问题？请随时联系我们！请致电 020 77 400 400 或发送电子邮件至 [email protected]。

Our Santa Experience takes place on one of our spacious boats, but if the river’s flow exceeds its usual level, there may be a chance that the boat cannot sail. In the event of this happening, the Santa Experience will still go ahead (since we are sure Santa will find his way aboard!), and you can still expect a memorable and enjoyable time. Should your cruise not set sail, we will provide you with a complimentary voucher for a sightseeing cruise, which you can use in the near future.

Unfortunately, the boat used for the Santa Experience has steps both at the boarding point and on the boat itself, which makes it difficult for wheelchair access. We apologize for any inconvenience caused.

Regrettably, pushchairs or prams are not permitted on board this experience. You may store them in our archway at the entrance through the main gates, or alternatively, you can bring a child’s car seat on board.

The boarding location for the Santa Experience is at the archway within the boatyard gates situated at Lendal Bridge (YO1 7DP).

Please note that only Guide/Hearing Dogs are permitted on our Dining Cruises and Santa Experience.

The Santa Experience is a special 1-hour festive event that takes you on a journey along the River Ouse, while enjoying the sights and sounds of Christmas.

在圣诞老人体验活动期间，您将沉浸在欢乐的节日气氛中，欣赏令人愉悦的圣诞装饰和现场表演，如欢快的圣诞颂歌和音乐。

此外，您还可以期待见到圣诞老人本人，他将特别现身，并向每个孩子赠送礼物。

The Santa Experience lasts approximately 1 hour, making it the perfect way to get into the festive spirit in York.

A bar is available where you can buy beverages, light refreshments and snacks.

To ensure your comfort during the cruise, we suggest wearing comfortable clothing and footwear. It is also advisable to bring along a light jacket or sweater in case of cooler temperatures. If you’re feeling festive why not wear a festive hat and jumper!

The Santa Cruise Experience has been tailored for children, ensuring that every child receives a gift from Santa Claus.

Please note that only Guide/Hearing Dogs are permitted on our Dining Cruises and Santa Experience.

在游览约克时，附近有众多景点等待您去发现，包括标志性的约克大教堂、约维克维京中心和国家铁路博物馆。此外，您还可以沿着闻名遐迩的城墙悠闲漫步，或去 Shambles 探索迷人的商店和咖啡馆。

Regrettably, our Lendal Bridge landing does not provide wheelchair accessibility, as there are concrete steps that need to be climbed before boarding the vessel. Additionally, both the upper and lower decks require ascending a series of steps.

我们目前不为该产品提供免费的看护人门票。
包括护工在内的所有客人都必须购票入场。我们理解这可能会令人失望；不过，我们还有其他产品接受护工票。
我们正在不断审查我们的票务政策，您的反馈意见对我们非常宝贵。如果您有任何其他问题，请随时通过[email protected] 与我们联系。

数字礼品卡是赠送给他人体验的最佳方式，可以让他们在方便的时候安排自己的探险活动！城市体验 "数字礼品卡可随时购买，适用于在美国和英国举行的所有 "城市体验"、"城市游轮"、"漫步 "和 "美食之旅 "体验。礼品卡可用于在线预购体验和升级，也可通过我们的联络中心购买，但不能兑换为船上/体验购买。

可以，但我们只能接受数字电子卡，无法接受实体卡。

您不能使用约克礼品卡购买游轮船票，只能在船上酒吧使用。