约克河巴士服务 | 城市游轮

城市游轮欢迎所有人！我们致力于为您提供安全、愉悦和无障碍的内河游轮服务。

• 无障碍游船：我们设备齐全的公爵夫人河游船按固定时间表运行。如需确认游览时间，请事先联系我们。
• 无障碍信息：有关无障碍设施的详细信息，请在乘坐邮轮前查看我们的无障碍设施声明。

有问题？请随时联系我们！请致电 020 77 400 400 或发送电子邮件至 [email protected]。

Between the first Saturday of April and the last Sunday of September, our sailing schedule includes weekends, as well as Tuesdays and Thursdays during the York school holidays.

Our cruise commences at 9:30am from Naburn Lock, then proceeds towards Acaster Malbis. At 9:45am, the journey resumes, and we make our way to the Kings Staith #3 landing stage, arriving at approximately 10:40am (subject to river traffic).

Departing from the Kings Staith landing at 4pm, our boat will first sail towards Naburn lock, before continuing on to Acaster Malbis.

A bar is available where you can buy beverages, light refreshments and snacks.

Experience a distinct and hassle-free mode of transportation between York’s enchanting city centre and the charming villages of Acaster Malbis and Naburn with our River Bus Service.

The River Bus Service takes around 70 minutes from Naburn and approximately 55 minutes from Acaster Malbis.

We warmly welcome children on board and are pleased to offer complimentary admission for those under 4 years old.

我们非常欢迎乖巧的狗狗搭乘我们的日间观光游轮、河上巴士服务和自驾游船，只要它们能被拴住，我们就不收取额外费用。请注意，只有导盲犬/听力犬可以乘坐我们的餐饮游船和圣诞老人体验之旅。

为确保您在游轮上的舒适，我们建议您穿着舒适的服装和鞋袜。如果气温较低，还建议您携带一件薄外套或毛衣。

在游览约克时，附近有众多景点等待您去发现，包括标志性的约克大教堂、约维克维京中心和国家铁路博物馆。此外，您还可以沿着闻名遐迩的城墙悠闲漫步，或去 Shambles 探索迷人的商店和咖啡馆。

Unfortunately, the landing at Naburn is not accessible for wheelchairs. However, our landing at Acaster Malbis, as well as our Kings Staith landing, are fully accessible. Please consult our team to confirm the boat that is scheduled for your visit, as our accessible vessels are the River Palace and River Duchess.

Yes, one carer is admitted free along with a full-paying guest. To qualify, the carer should bring proof that they are the paid guest’s registered carer. Documents that we accept as proof are as follows:

From the carer; Carers Card, Carers Allowance Letter of Award (and proof of ID), GP letter confirming caring responsibility. From the person requiring care; Disability Living Allowance Letter (DLA), Personal Independence Payment document (PIP), Attendance Allowance letter, Blue Badge, an Access Card with +1 symbol. Persons with a visual impairment may also present a Registration Card (BD8), or Certificate of Visual Impairment (CVI).
To redeem when booking via the website, please make the booking for the whole party except the carer(s). Then, at least 48hrs before, please email [email protected] with the booking number and one of the methods of proof listed above, requesting a carer ticket to be added to the booking. Please also ensure you bring proof with you on the day of your cruise to ensure speedy boarding!
To redeem without pre-booking, simply head to the Boarding Location and speak to a member of the City Cruises team selling tickets, bringing proof as listed above.

In York, there may be occasional instances of elevated river levels, which could affect our regular sailings. Nonetheless, we will strive to continue our voyages as long as it is safe to proceed. However, our smallest boat may face limitations and be unable to pass beneath the bridges at a certain point. We will endeavor to keep our customers informed through our website and advertising boards located at our moorings.

可以，但我们只能接受数字电子卡，无法接受实体卡。

如需兑换约克礼品卡，请在登船点或船上酒吧出示数字卡。