Ticketgarantie door Alcatraz City Cruises

Plans Change. We’ve Got You Covered.

Life happens -and sometimes that means adjusting your travel plans. With our Ticket Assurance program, you can book with confidence knowing that your purchase is protected.

Wat is Ticket Assurance?

Met Ticket Assurance kun je je tickets annuleren of verzetten tot 24 uur voor je geplande vertrek, om welke reden dan ook. Of uw schema nu verschuift of er iets onverwachts gebeurt, wij zijn er om het u gemakkelijk te maken.

Why Choose Ticket Assurance?

  • Full flexibility to cancel or reschedule
  • No hassle changes- no questions asked
  • Up to 24 hours before departure
  • Applies to any ticket type

What If I Don’t Purchase Ticket Assurance?

Zonder Ticket Assurance kunnen gasten hun ticket slechts tot 72 uur voor vertrek verzetten of terugbetalen. Als er een kans bestaat dat je plannen veranderen, is Ticket Assurance de beste manier om volledige flexibiliteit en bescherming te garanderen.

How It Works

  1. You’ll be given the option to opt out of Ticket Assurance during checkout.
  2. If your plans change, simply contact us (call 888-467-6256 or text 833-997-5257) at least 24 hours before your scheduled departure.
  3. Choose to either cancel your ticket or reschedule for a later date.
  4. Enjoy peace of mind – simple as that.
  5. A 10% non-refundable fee will be charged for all opt-in Ticket Assurance purchases.

Have Questions?

Visit our FAQ page for more details about the Ticket Assurance policy, including how to make a change and what to expect.