Politique en matière de médias sociaux

Directives pour la participation aux blogs

Niagara City Cruises anchored by Hornblower blogs have been developed to participate in conversations relevant to the travel and tourism industry. These participation guidelines apply to those who choose to use Niagara City Cruises blogs as forums. By using these sites and submitting a comment, you agree to the terms and conditions of these participation guidelines:

  • Niagara City Cruises reserves the right to not post a comment or respond to a comment.
  • Nous examinerons tous les commentaires avant de les publier et nous ferons tout notre possible pour publier les commentaires appropriés en temps utile. Nous ne publierons aucun commentaire classé comme spam ou contenant un langage offensant, haineux et/ou diffamatoire.
  • Les commentaires ne doivent pas contenir de blasphèmes. Veuillez vous abstenir de tout langage fort.
  • Restez dans le sujet. Les commentaires doivent être liés, d'une manière ou d'une autre, à l'article que vous commentez.
  • Nous ne regrouperons pas les commentaires. Tous les commentaires postés s'afficheront séparément et non en bloc.
  • Nous ferons tout notre possible pour répondre aux commentaires. Il se peut que nous publiions un commentaire ou que nous rédigions un article répondant à un certain nombre de commentaires ou de questions sur un sujet similaire. Si une question est très spécifique, nous pouvons avoir besoin de plus de temps pour enquêter et répondre.
  • Vous êtes libre de publier un commentaire sur nos sites de blog, pour autant qu'il respecte nos directives de participation. Pour respecter l'intention originale des commentaires faits sur nos blogs, nous ne traduirons pas vos commentaires.
  • Comments pertaining to any ongoing legal matters or regulatory issues specific to Hornblower Co. or Niagara City Cruises will not be posted.
  • Comments or opinions expressed on blogs come from members of the public and are those of their respective contributors only. The views expressed by outside contributors do not necessarily represent the views of Niagara City Cruises, its management or employees. Niagara City Cruises does not endorse, or approve of their content. Niagara City Cruises is not responsible and disclaims any and all liability for the content of comments written by outside contributors to these blogs.
  • Pour tout commentaire ou toute question concernant des sujets spécifiques, en particulier ceux qui dépassent le cadre des discussions du blog, veuillez vous adresser à notre section "Contactez-nous", plutôt que d'utiliser la section "Commentaires" d'un article du blog.

 

Directives de participation à YouTube

Niagara City Cruises uses YouTube, a video sharing service, as a way to share relevant and interesting content with our customers and stakeholders. Our videos include a variety of content but are not limited to: information about Niagara City Cruises and our operations, information about the Hornblower Family of Companies and its activities, information or news about our partners, and travel and tourism news.

Engaging with Niagara City Cruises on YouTube

Niagara City Cruises decision to subscribe to a specific YouTube channel does not imply endorsement of any kind. We follow channels on YouTube that we believe are relevant to our industry. This could include subscribing to the YouTube accounts of companies and other commercial enterprises (and/or their employees) that comment and/or share videos on industry-related matters. Niagara City Cruises acceptance of a friend request from an account on YouTube does not imply an endorsement of their views.

Niagara City Cruises inclusion of a video that has not been created by Hornblower Co. or Niagara City Cruises in a playlist does not imply an endorsement of that video.

Nous lirons tous les commentaires postés sur nos vidéos et les messages qui nous sont envoyés. Le cas échéant, nous répondrons aux messages individuels et, si nécessaire, nous dirigerons les personnes vers des canaux de communication plus appropriés, tels que le service clientèle ou les relations avec les médias.

By submitting a comment, message or “video response” via one of Niagara City Cruises’ official YouTube channels, you agree to the terms and conditions of these participation guidelines:

  • Niagara City Cruises reserves the right to not post a comment or “video response”, nor to respond to a comment or “video response”.
  • Nous examinons tous les commentaires avant de les publier et nous faisons tout notre possible pour publier les commentaires appropriés en temps utile. Nous ne publierons aucun commentaire classé comme spam ou dont on pense qu'il contient un langage offensant, inapproprié, haineux et/ou diffamatoire.
  • Les commentaires ne doivent pas contenir de blasphèmes. Veuillez vous abstenir d'utiliser un langage fort.
  • Restez dans le sujet. Les commentaires doivent avoir un rapport avec la vidéo que vous commentez.
  • Comments or opinions expressed on a video come from members of the public. The views expressed by outside commenters do not necessarily represent the views of Hornblower Co., Niagara City Cruises, its management or employees. Niagara City Cruises not endorse or approve their content. Niagara City Cruises is not responsible and disclaims any and all liability for the content of comments written by outside commenters on our YouTube channels.
  • Any comments or queries relating to specific issues, particularly those beyond the scope of the videos, should be directed to Niagara City Cruises via email or telephone rather than being raised within the comments section of a posted video.

If you feel someone has violated YouTube’s terms of service, report the problem by selecting the “Flag” link. This YouTube feature displays beside every video and comment

Avis juridiques, droits d'auteur et confidentialité

Comments, messages or “video responses” pertaining to any ongoing legal matters or regulatory issues specific to Niagara City Cruises will not be acknowledged.

Nous ne demandons pas aux personnes de fournir des informations personnelles ou confidentielles par le biais d'outils de médias sociaux tels que YouTube.

Politique linguistique

The YouTube interface is available in multiple languages including English and French. To change the interface’s language settings, select either “English” or “French” from the language selection menu located at the bottom of YouTube’s Web site.

Niagara City Cruises Staff Using YouTube

Some Niagara City Cruises employees use YouTube outside of work hours and/or in their personal capacity under their own names or pseudonyms. Despite their professional affiliation with Niagara City Cruises, posted videos, comments and other YouTube activities of employees in their personal capacity do not represent the official position of Niagara City Cruises. Such activities should be considered as those of private citizens.

Directives pour la participation à Flickr

Niagara City Cruises uses Flickr, a photo sharing service, as a way to share relevant and interesting photos with our customers and stakeholders. Niagara City Cruises may share photos depicting our operations, Niagara City Cruises events and various other activities related to our industry.

Engaging with Niagara City Cruises on Flickr

Niagara City Cruises decision to add a specific Flickr account as a contact does not imply endorsement of any kind. We follow other contacts on Flickr that we believe are relevant to our industry. This could include subscribing to the Flickr stream of companies and other commercial enterprises (and/or their employees) that comment and/or share photos of industry-related matters.

Niagara City Cruises inclusion of a photo that has not been created by Niagara City Cruises in a gallery does not imply an endorsement of that photo.

We will read all comments posted on our photos and messages sent to us. If appropriate, we will respond to individual messages and may, direct individuals to more appropriate communication channels, such as Guest Service or Media Relations.

By submitting a comment via Niagara City Cruises official Flickr stream, you agree to the terms and conditions of these participation guidelines:

  • Tous les commentaires seront examinés dans les meilleurs délais. Nous nous réservons le droit de supprimer tout commentaire ou photo considéré comme un spam ou contenant un langage offensant, inapproprié, haineux et/ou diffamatoire.
  • We reserve the right to remove any inappropriate tags from Niagara City Cruises photos.
  • Les commentaires ne doivent pas contenir de blasphèmes. Veuillez vous abstenir de tout langage fort.
  • Restez dans le sujet. Les commentaires doivent être liés d'une manière ou d'une autre à la vidéo que vous commentez.
  • Comments or opinions expressed on a photo come from members of the public. The views expressed by outside commenters do not necessarily represent the views of Niagara City Cruises, its management or employees. Niagara City Cruises does not endorse or approve their content. Niagara City Cruises is not responsible and disclaims any and all liability for the content of comments written by outside commenters on our Flickr stream.
  • Dirigez vos commentaires ou vos questions sur des sujets spécifiques, en particulier ceux qui dépassent le cadre des photos, vers notre page de contact plutôt que de les soulever dans la section des commentaires d'une photo publiée.

Avis juridiques, droits d'auteur et confidentialité

Nous avons autorisé nos photos Flickr à utiliser une licence Creative Commons. Vous pouvez utiliser et reproduire les photos incluses dans cette bibliothèque à des fins non commerciales tant que les photos sont :

  • non modifié
  • credited to Niagara City Cruises
  • linked to the Niagara City Cruises account as per Flickr’s terms of service

Comments or messages pertaining to any ongoing legal matters or regulatory issues specific to Niagara City Cruises will not be acknowledged.

Nous ne demandons pas aux personnes de fournir des informations personnelles ou confidentielles par le biais d'outils de médias sociaux tels que Flickr.

Niagara City Cruises Staff Using Flickr

SomeNiagara City Cruises employees use Flickr outside of work hours and/or in their personal capacity under their own names or pseudonyms. Despite their professional affiliation with Niagara City Cruises, posted photos, comments and other Flickr activities of employees in their personal capacity do not represent the official position of Niagara City Cruises. Such activities should be considered as those of private citizens.

Directives de participation sur Facebook

On Niagara City Cruises pages, we aim to post relevant, interesting content and welcome your comments and suggestions. Although we encourage conversation and dialogue, we want to ensure a respectful environment for our customers, our employees, our partners and our stakeholders.

  • Nous vous encourageons à commenter les messages ou les commentaires des fans que vous trouvez intéressants et à nous faire part de votre point de vue.
  • Nous répondrons aux commentaires le cas échéant
  • “Like” articles, photos and videos you enjoy and would like to see more of
  • Les pages de fans ne sont pas destinées à recevoir les questions du service clientèle. Veuillez nous contacter directement pour toute question relative au service clientèle.

Nous nous réservons le droit de supprimer :

  • Commentaires, liens, images ou vidéos de nature obscène, profane ou haineuse.
  • Les messages qui peuvent être offensants pour les autres membres de la communauté
  • Les commentaires qui menacent une personne, une organisation ou une entreprise.
  • Les commentaires qui diffament ou harcèlent une personne
  • Messages hors sujet successifs d'un seul fan
  • Postes répétitifs copiés-collés ou dupliqués par un seul ou plusieurs fans
  • Sollicitations ou publicités
  • des commentaires, des liens, des images ou des vidéos qui encouragent les activités illégales.
  • Tout matériel qui enfreint les droits d'un tiers.
  • False comments or claims about Hornblower Co., Niagara City Cruises. the company’s products or services or any of its competitors

Disclaimer — Third-party Content

The moderator of these pages will occasionally link to third-party websites to share the most up-to-date information with the community. Following these links will take you to materials or content that was not originated by Niagara City Cruises. Content that makes up these sites and articles is not the responsibility of Niagara City Cruises, and does not necessarily represent the opinions, beliefs or endorsement of the company.

Niagara City Cruises does not warrant or make any representations or claims as to the validity, accuracy, currency, timeliness, completeness or otherwise of the third-party commentary or “likes” contained on its fan pages, nor shall it be liable or responsible for any claim or damage, whether direct, indirect, special, consequential or otherwise, arising out of the interpretation, use or reliance upon, authorized or unauthorized, of such information.

Service à la clientèle

Please note that Facebook is not intended as a place to receive customer service issues. If you have any questions or comments regarding Niagara City Cruises or its affiliate products, visit our contact us page and reach out to us.  We would be happy to help.