生效日期：2020年1月1日

Hornblower Group (“Hornblower”, “us”, “we”, or “our”) is committed to protecting the privacy of your Personal Information. Hornblower has created this Privacy Policy (“Policy”) to inform you of our policies regarding the collection, use and disclosure of Personal Information and the choices you have associated with that information.

本政策适用于Hornblower在您进行以下活动时收集的关于您的所有个人信息（统称为 "服务"）。

(i) 使用我们的包租游艇、餐饮邮轮和渡轮服务。
(ii) 在任何书面、电子和口头交流中与我们沟通。
(iii) 使用我们的网站https://www.hornblower.com/ 和所有相应的网页和链接到本政策的网站（"网站"）。
(iv) 下载我们的移动应用程序和任何其他链接到本政策的应用程序；以及
(v) 使用由Hornblower拥有或运营的任何其他功能或内容。

在使用我们的服务之前，请仔细阅读我们的条款和条件，您可以在这里查看：https://www.hornblower.com/terms-conditions/（"条款和条件"），以及本政策。除非本政策中另有定义，本政策中使用的术语与我们的条款和条件中的含义相同。通过使用服务，您同意按照本政策和我们的条款和条件收集和使用您的个人信息。如果您对本政策或我们的条款和条件的任何部分感到不舒服，您必须不使用或访问我们的服务。

我们可能会不时地更新本政策。我们将通过在本网页上公布新政策来通知您任何变化。我们将在变化生效前通过电子邮件和/或在我们的服务上的显眼通知让您知道，并在本隐私政策的顶部更新 "生效日期"。我们建议你定期查看本政策的任何变化。本隐私政策的变更在本网页上公布后即生效。

1.我们收集的个人信息
当您使用我们的服务、购买门票或在我们的资产上要求提交个人信息时，我们会收集个人信息。个人信息是指与您有关的、可识别您个人身份的或可用于识别您的任何信息，如您的用户ID、姓名、电子邮件地址、姓名、电话号码、地址和支付账号（合称 "个人信息"）。我们可能收集的关于您的个人信息类型包括，但不限于。

a)Information You Provide to Us
We collect information you share with us when you use our Services. For example, when you book charter yacht, dining cruise and ferry services, we may ask your name, street address, email address, and payment information. When you fill out a form with us, we may collect your name, email, phone, company name and party information. We may also collect your Personal Information in connection with employment at Hornblower that you leave at our Site.

b)Information About Your Use of Our Services
We may collect information about your use of the Services. For example, we may collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

c)Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Services. You can enable or disable location services when you use our Services at any time by way of your device settings.

d)Information You Provide to Our Affiliates and Subsidiaries
We may get your Personal Information from a company controlled by or under common control with Hornblower.

2.Cookies和其他跟踪技术
我们使用cookies和类似的跟踪技术来跟踪我们服务上的活动。Cookies是含有少量数据的文件，其中可能包括一个匿名的唯一标识符。Cookies从一个网站发送到您的浏览器，并存储在您的设备上。我们还使用其他跟踪技术，如信标、标签和脚本来收集和跟踪信息，并改进和分析我们的服务。

a)How We Use Cookies
Generally, we use first-party and third-party cookies for the following purposes:
• to make our Services function properly;
• to provide a secure browsing experience during your use of our Services;
• to collect passive information about your use of our Services;
• to measure how you interact with our marketing campaigns;
• to help us improve our Services; and
• to remember your preferences for your convenience.

b)Types of Cookies on Our Services
We use the following types of cookies on our Services:
• Strictly Necessary Cookies – These cookies are essential because they enable you to use our Services. For example, strictly necessary cookies allow you to access secure areas on our Services. Without these cookies, some services cannot be provided. These cookies do not gather information about you for marketing purposes. This category of cookies is essential for our Services to work and they cannot be disabled.
• Functional Cookies – We use functional cookies to remember your choices so we can tailor our Services to provide you with enhanced features and personalized content. For example, these cookies can be used to remember your name or preferences on our Services. We do not use functional cookies to target you with online marketing. While these cookies can be disabled, this may result in less functionality during your use of our Services.
• Performance or Analytic Cookies – These cookies collect passive information about how you use our Services, including webpages you visit and links you click. We use the information collected by such cookies to improve and optimize our Services. We do not use these cookies to target you with online marketing. You can disable these cookies.
• Third-Party Cookies – These are cookies that are provided by third-party service providers and belong in one of the cookie categories described above. These third-party providers process your Personal Information on our behalf pursuant to our instructions and obligations consistent with this Policy.

c)Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service. Presently, we use Google Analytics. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at: https://tools.google.com/dlpage/gaoptout.

d)Behavioral Remarketing
Hornblower uses remarketing services to advertise on third-party websites to you after you visited our Services. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service. We use Google Ads for these purposes. Google Ads remarketing service is provided by Google. You can opt-out of this by visiting the Google Ads Settings page: http://www.google.com/settings/ads.

e)Other Tracking Technologies
To see how our Site is performing we sometimes use conversion beacons, tags, scripts and pixels, which fire a short line of code to tell us when you have clicked on a particular button or reached a particular page. We also use these tracking technologies to analyze usage patterns on our Site. The use of these technologies allows us to record that a particular device, browser, or application has visited a particular webpage.

f)Your Choices
Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. You can exercise your preferences in relation to cookies served on our Site by taking the steps outlined below:

• 第一方Cookies - 你可以通过你用来访问我们服务的浏览器来启用、禁用或删除我们的Cookies。要做到这一点，请遵循您的浏览器提供的指示（通常位于 "帮助"、"工具 "或 "编辑 "设置中）。请注意，如果您将浏览器设置为禁用cookies，您可能无法访问我们服务的安全区域，而且部分服务可能无法为您正常工作。你可以在http://www.allaboutcookies.org 找到更多关于如何改变你的浏览器cookies设置的信息。
• 第三方Cookies - 现代浏览器也允许你使用上述步骤阻止第三方Cookies。
• 拒绝追踪 - 我们不支持拒绝追踪信号。拒绝追踪是你可以在你的网络浏览器中设置的一个偏好，以告知网站你不希望被追踪。你可以通过访问你的网络浏览器的 "偏好 "或 "设置 "页面启用或禁用 "不跟踪"。

3.我们如何使用您的个人信息
我们将只按照本政策所述或在处理之前向您披露的方式使用您的个人信息。

a)To Provide and Maintain our Service
We will use your Personal Information to provide information or deliver Services that you request and to allow you to participate in interactive features of our Service when you choose to do so. If the applicable information is to be provided or Service is to be performed by a third party, then we will disclose the applicable information to the third party providing the information or performing applicable Services. Your information may be available or provided to third-party service providers and contractors that are contractually obligated to protect your information as disclosed in this Policy.

b)To Provide You with Service-Related Communications
We will send you administrative or account-related information to notify you about changes to our Service. Such communications may include information about Policy updates, confirmations of your transactions, security updates or tips or other relevant transaction-related information. We process your contact information to send you such communications. Service-related communications are not promotional in nature. You are not able to unsubscribe from such communications, otherwise you may miss important developments relating to your account or the Services.

c)To Provide Customer Support or Respond to You
We collect any information that you provide to us when you contact us, such as with questions, concerns, feedback, disputes or issues. Without your Personal Information, we cannot respond to you or ensure your continued use and enjoyment of the Services.

d)To Send You Marketing and Promotional Emails
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you based on the Services that you already purchased or enquired about unless you have opted not to receive such information. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

e)For Internal Use
We will use your information to gather analysis or valuable information so that we can improve our Services and to detect, prevent and address technical issues. We may also use your information to monitor the usage of our Services including without limitation search terms entered, pages visited and documents viewed.

f)To Enforce Compliance with Our Terms and Agreements or Policies
When you access or use our Services, you are bound to our Terms and Conditions and this Policy. To ensure you comply with them, we process your Personal Information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. We also process your Personal Information to: investigate, prevent or mitigate violations of our internal terms, agreements or policies; enforce our agreements with third parties and business partners; and, as applicable, collect fees based on your use of our Services. We cannot perform our Services in accordance with our terms, agreements or policies without processing your Personal Information for such purposes.

g)To Maintain Legal and Regulatory Compliance
Our Services are subject to certain laws and regulations which may require us to process your Personal Information. For example, we process your Personal Information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law. Without processing your Personal Information for such purposes, we cannot perform the Services in accordance with our legal and regulatory requirements.

4.披露您的个人信息
我们可能会按照下文所述披露您的个人信息。

a)Within Our Corporate Organization
Hornblower is a part of a corporate organization that has many legal entities, business processes, management structures and technical systems. Hornblower may share your Personal Information with this organization in order to provide you with the Services and take actions based on your request.

b)Service Providers
We may employ third-party companies and individuals to facilitate our Services (“Service Providers”), provide the Services on our behalf, perform Service-related services or assist us in analyzing how our Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

c)Mergers and Acquisitions
If Hornblower is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different privacy policy.

d)Disclosure for Law Enforcement
Under certain circumstances, Hornblower may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). Hornblower may disclose your Personal Information in the good faith belief that such action is necessary to:
• comply with a legal obligation;
• protect and defend the rights or property of Hornblower;
• prevent or investigate possible wrongdoing in connection with the Service;
• protect the personal safety of users of the Service or the public; and
• protect against legal liability.

5.Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Our security measures include industry-standard physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and otherwise safeguard your Personal Information. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6.Retention of Data
Hornblower will retain your Personal Information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. Hornblower will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

7.Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third-party website. We strongly advise you to review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

8.Children’s Privacy
Our Services are not directed to anyone under the age of 18 (“Children”). We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9.California Privacy Rights
This section applies only to California residents. Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), below is a summary of the Personal Information categories, as identified and defined by the CCPA (see California Civil Code section 1798.140 (o)), that we collect, the reason we collect your Personal Information, where we obtain the Personal Information, and the third parties that we share your Personal Information.

a)Personal Information Categories We Collect
We generally collect the following categories of Personal Information about your when you use our Services:

• 标识符，如姓名、地址、独特的个人标识符、电子邮件、电话号码、你的设备的IP地址、软件，以及与你的设备相关的识别号码。
• 受保护的分类，如性别。
• 商业信息，如您购买、获得或考虑的产品或服务的记录。
• 有关您的浏览历史、搜索历史、您来到我们网站之前所访问的网页、访问时间和页面浏览次数、点击流数据、位置偏好、您的移动运营商、与交易相关的日期和时间戳以及系统配置信息的互联网或其他电子信息。
• 你的地理位置，只要你将你的设备配置为允许我们收集此类信息。
• 在适用法律允许的范围内，对你的声音进行录音，以便你给我们打电话。
• 与专业或就业有关的信息；以及
• 对你的喜好、特征、行为和态度进行推断。

我们一般不收集生物识别信息，或与教育有关的信息。关于我们收集的个人信息以及我们如何收集这些信息的更多信息，请参考上述第1和第2节。

b)Purposes for Processing Personal Information Under the CCPA
We collect your Personal Information for the business purposes described in sections 2 and 3. The CCPA defines a “business purpose” as the use of Personal Information for the business’s operational purposes, or other notified purposes, provided the use of Personal Information is reasonably necessary and proportionate to achieve the operational purpose for which the Personal Information was collected or another operational purpose that is compatible with the context in which the Personal Information was collected.

根据CCPA，以下活动被认为是 "商业目的"。与当前与消费者的互动和同时进行的交易有关的审计，以及对法律和其他标准的遵守情况的审计；检测安全事件，防止恶意的、欺骗性的、欺诈性的或非法的活动，并起诉对该活动负责的人；代表企业履行服务，包括维护或服务账户，提供客户服务，核实客户信息。修复损害现有预定功能的错误；为技术发展进行内部研究；验证或维持质量或安全，以及改进、升级或增强公司拥有、制造、为其制造或控制的服务或设备。

c)Third Party Sharing
The categories of third parties with whom we may share your Personal Information are listed in section 4 above.

d)CCPA Privacy Rights
If you are a California resident, you have rights in relation to your Personal Information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us or the security of our network systems.

• 反对歧视的权利 - 你有权不因行使本节所述的任何权利而受到歧视。我们不会因为您行使知情权、删除权或选择退出销售而对您进行歧视。
• 知情权--你有权以书面形式要求(i)企业在前一个日历年内为第三方的直接营销目的而向第三方披露的个人信息类别，如姓名、地址、电子邮件地址等，以及(ii)所有这些第三方的名称和地址。此外，你有权要求(i)我们收集的关于您的个人信息的类别，(ii)收集个人信息的来源类别，(iii)收集信息的业务或商业目的，(iv)我们与之分享个人信息的第三方类别，以及(v)我们持有的关于个人的具体个人信息。您有权要求获得我们在您提出要求前12个月内收集的关于您的具体个人信息的副本。
• 删除权 - 您有权要求我们删除我们从您那里收集的或保存的关于您的任何个人信息，但有某些例外情况。

To assert your right to know or your right to delete your Personal Information, please contact us [email protected] by phone at 1-888-467-6256. To verify your identity, we may ask you to verify Personal Information we already have on file for you. If we cannot verify your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.

• 选择退出销售的权利 - CCPA对 "个人信息 "和 "销售 "进行了广泛的定义，因此，为获取利益而分享与您相关的识别信息和识别资料可能被认为是一种销售。您有权选择不出售您的个人信息。我们不会出售您的个人信息。然而，在2019年，我们与我们的商业伙伴分享关于您的识别信息和推断，根据CCPA，这种方式可能被定义为销售。如上所述，您有权了解我们出售的关于您的个人信息的类别，以及我们与之共享此类信息的第三方的类别。

Under the CCPA, you have the right to request a copy of your personal information, and to have your personal information deleted. You can do this via email or phone as referenced above, or you can submit a request via the web through our online form. To do so, click the “Make a Request” button.

提出请求

Under the CCPA, you may also opt-out of sales and share your information. Visit our Do Not Sell My Personal Information webpage for more information.

e)Shine the Light Law
If you are a California resident you may request a notice from us describing what categories of Personal Information (if any) we have shared with third parties, including our corporate affiliates, for direct marketing purposes during the preceding calendar year. You may request such notice once a year and free of charge. To request a notice, please email us [email protected]. In your request, please specify that you want a “California Privacy Rights Notice.” We will respond to you with thirty (30) days or as permitted by law.

10.个人资料的国际转移
您的个人信息可能会被转移到您所在的州、省、国家或其他政府管辖区以外的计算机上，并在这些计算机上进行维护，这些地方的数据保护法可能与您所在的管辖区不同。如果您位于美国境外并选择向我们提供信息，请注意，我们会将数据（包括个人信息）转移到美国并在那里进行处理。

霍恩布洛尔将采取一切合理必要的措施，以确保您的个人信息得到安全处理并符合本政策的规定，除非有足够的控制措施，包括对您的个人信息安全的控制，否则不会将您的个人信息转移到一个组织或一个国家。如果您不希望将您的信息转移到您所在的国家或司法管辖区以外的地方，或在那里处理或维护您的信息，您就不应该使用服务。

在访问我们的服务时位于欧洲经济区（"EEA"）、英国或瑞士的个人，请见下文第11节。

11.对欧洲经济区、英国和瑞士的个人的特别通知
本节仅适用于位于欧洲经济区、英国和/或瑞士（统称为 "指定国家"）的个人访问或使用我们的服务。当您使用某些服务时，我们可能会要求您确认您所处的国家，或者我们可能依靠您的IP地址来确认您所处的国家。

当我们依靠您的IP地址时，我们不能将本节的条款适用于任何向我们掩盖或以其他方式隐藏其位置信息以便不显示位于指定国家的个人。如果本节的任何条款与本政策中的其他条款相冲突，本节的条款应适用于指定国家的用户。

a)International Transfers of Personal Information
We may store, process and transmit personal information in locations around the world, including locations outside of the country or jurisdiction where you are located. Such countries or jurisdictions may have data protection laws that are less protective than the laws of the jurisdiction in which you reside. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use our Services.

我们在适用的数据保护法允许的适当保障措施下转移您的个人信息。具体而言，当您的个人信息被转移到指定国家之外时，我们与接收您信息的第三方签订了转移个人信息的必要合同条款。对于此类转移，我们依靠法律转移机制，如具有约束力的公司规则、标准合同条款，或者我们与总部设在美国的第三方合作，这些第三方在欧盟-美国和瑞士-美国隐私保护框架下得到认证。

b)Our Relationship to You
Hornblower is a controller with regard to any Personal Information collected from individuals accessing or using its Services. A “controller” is an entity that determines the purposes for which and the manner in which any Personal Information is processed.

c)Marketing
We will only contact individuals located in the Designated Countries by electronic means (including email or SMS) based on our legitimate interests, as permitted by applicable law or the individual’s consent. When we rely on legitimate interest, we will only send you information about our Services that are similar to those which were the subject of a previous sale or negotiations of a sale to you. If you do not want us to use your Personal Information in this way or to disclose your Personal Information to third parties for marketing purposes, please click an unsubscribe link in your emails or contact us [email protected] can object to direct marketing at any time and free of charge.

d)Legal Bases for Processing Your Personal Information
Below is a list of the purposes described in our Policy with the corresponding legal bases for processing.

处理的目的（以及本政策的相应部分）	处理的法律依据
第3条 a) 为您提供我们的服务 第3条 b) 向您提供与服务有关的通信 第3条 c) 提供客户支持或回应您的要求 第3条e)用于内部使用 第3条 f) 强制执行我们的条款和协议或政策 第4节 b) 向我们的服务提供商披露信息	基于我们与您的合同或在签订合同前应您的要求采取的措施。
第3条 d) 向您发送营销和促销电子邮件 第4条 b) 向我们的服务供应商披露信息	基于你的同意。
第3条e)用于内部使用 第3条 f) 强制遵守我们的条款和协议或政策 第4节 d) 为执法而披露	基于我们的法律义务。
第4条 d) 为执法而披露	为了保护你的重要利益。
第3条 b) 向您提供与服务有关的通信 第3条 c) 提供客户支持或回应您的要求 第3条e)用于内部使用 第4条 a) 在我们的公司组织内披露 第4节 b) 向我们的服务提供商披露信息 第4条c)与合并和收购有关的披露	基于我们的合法利益。当我们为了合法的商业利益处理您的个人数据时，我们总是确保考虑和平衡对您和您的权利的任何潜在影响。

e)您的个人权利
当您使用我们的服务时，我们向您提供下述权利。我们可能以下列方式限制您的个人权利要求。(a)法律要求或授权拒绝访问；(b)授予访问权会对他人的隐私产生负面影响；(c)保护我们的权利和财产；以及(d)请求是轻率的或繁琐的。如果您想根据适用法律行使您的权利，请与我们联系，[email protected]。当我们满足您的更正（或纠正）、删除或限制处理的个人权利要求时，我们将通知同时处理相关个人信息的第三方，除非这被证明是不可能的或涉及不相称的努力。在某些情况下，您有以下数据保护权利。

• 访问、更新或删除我们掌握的您的信息的权利--只要有可能，您可以直接在您的账户设置部分访问、更新或要求删除您的个人信息。如果您自己无法执行这些操作，请联系我们以协助您。
• 纠正权--如果您的信息不准确或不完整，您有权要求纠正该信息。
• 反对权 - 您有权反对我们处理您的个人信息。
• 限制权--你有权要求我们限制对你个人信息的处理。
• 数据可移植性的权利--你有权要求我们以结构化的、机器可读的和常用的格式提供一份关于你的信息副本。
• 撤回同意的权利--如果霍恩布洛尔公司依靠您的同意来处理您的个人信息，您也有权在任何时候撤回您的同意。
• 自动的个人决策，包括特征分析--虽然根据适用法律，您有权不接受完全基于自动处理您的个人信息的决策，包括特征分析，但我们不会将您的个人信息用于此类处理活动。

请注意，我们可能会要求你在回应此类请求之前核实你的身份。
如果您认为我们侵犯了或违反了您在本政策下的权利，请联系我们：[email protected]，以便我们与您一起解决您的问题。您也有权向数据保护机构投诉我们对您个人信息的收集和使用。欲了解更多信息，请联系您在欧洲经济区的当地数据保护机构。

12. Contact Us
If you have any questions about this Privacy Policy, please contact us by email at [email protected].