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Respect Our Planet – Corporate Mission Statement
At Statue City Cruises, we are committed to respecting our crew, our guest and the natural environment. Through our Respect Management System, an integration of our environmental, health & safety and quality management systems, we strive to serve you better and leave the planet a better place than when we began.
We RESPECT OUR PLANET and will protect and conserve the natural resources and ecosystems on which our business depends. We are committed to preventing pollution, reducing waste, conserving water and energy, and educating our guests and crew on environmental stewardship. We will seek opportunities to innovate and partner with stakeholders that support our commitment to the environment as well as vendors with green procurement standards and packaging.
Health and Safety
We RESPECT our crew and guest because their health and safety is our first priority. We expect every member of our crew to perform their tasks with a “safety first” attitude. We provide safe, healthy facilities and services for the enjoyment of our guest and a healthy, safe work environment for all crew. We provide crew training and resources to ensure that safety is never compromised in our work activities. We will assess all identifiable hazards in order to eliminate them or establish appropriate safeguards to reduce associated risks. We are committed to the consultation of all crew, and encourage all crew to participate in achieving our goals.
We RESPECT our customers because we want them to be 100% satisfied 100% of the time. Since our business success relies upon guest satisfaction, we dedicate ourselves to creating amazing experiences for our guest in all business practices. We will ask for crew and guest feedback, as a result, we shall take prompt action to resolve issues.
We will truly RESPECT OUR PLANET by incorporating best management practices into our operations and seek to continuously improve our management approach. We will continually improve or Respect Management System to enhance environmental, health & safety and quality performance. In doing so, we will also RESPECT our business and the livelihoods of our crew and stakeholders by ensuring the continued economic success of our company.
We RESPECT all applicable laws, regulations and industry standards under which we operate and, as an ethical company, we are committed to full compliance with these requirements. We will verify our compliance and performance through third-party audits and will promptly correct shortcomings.
Richard Paine Jr.
Vice President HSSQE
Chief Operating Officer
January 22, 2021
Learn more about Hornblower’s Respect Our Planet environmental and educational program.