FAQs

Can I pay on the day for the Fish & Chips Cruise?

To reserve a spot on this cruise, kindly make your bookings by 8:50am on the same day of the scheduled voyage.

Is salt & vinegar available on the Fish & Chips Cruise?

You can find salt and vinegar, as well as wooden knives, forks, and napkins readily available.

Are there sauces on the Fish & Chips Cruise?

As part of your booking, you will receive a sachet of either tomato or tartare sauce. Additional sachets of tomato or tartare sauce are available for purchase.

Where do we board the Fish & Chip Cruise?

Boarding for the Fish & Chips Cruise takes place at our Kings Staith #2 landing at 5:15pm. The boat sets sail at 5:30pm and returns to the same landing at 7pm.

Can I bring my dog on board the Fish & Chips Cruise?

Only Guide/Hearing Dogs are permitted on our Dining Cruises and Santa Experience.

Can I book a large group on the Fish & Chips Cruise?

For bookings of less than 20 people, please make your reservation online. However, for groups of 20 or more, kindly send an email to [email protected].

What is the Fish and Chips Cruise?

The Fish and Chips Cruise is a unique 1.5-hour journey along the River Ouse that offers a chance to relish a classic English fish and chips meal.

What can you expect on the Fish and Chips Cruise?

During the Fish and Chips Cruise, you can indulge in a delectable traditional English meal of fish and chips. While enjoying your meal, you’ll also have the pleasure of listening to live commentary and music on board. Additionally, there is a licensed bar on the vessel where you can purchase drinks and snacks.

How long is the Fish and Chips Cruise?

The Fish & Chips Cruise sails for approximately 1.5 hours, giving you plenty of time to enjoy your meal and take in the views that York has to offer.

What should you wear on the Fish and Chips Cruise?

To ensure your comfort during the cruise, we suggest wearing comfortable clothing and footwear. It is also advisable to bring along a light jacket or sweater in case of cooler temperatures.

Is the Fish and Chips Cruise suitable for children?

We warmly welcome children on board and are pleased to offer complimentary admission for those under 3 years old. Additionally, we provide a children’s menu option.

What are some nearby places to visit in York?

While visiting York, there are numerous attractions to discover in the vicinity, including the iconic York Minster, the Jorvik Viking Centre, and the National Railway Museum. Moreover, you can leisurely walk along the renowned city walls or explore the charming shops and cafes located in the Shambles.

Is the Fish and Chips Cruise wheelchair accessible?

Two of our boats are wheelchair accessible, namely the River Palace and River Duchess. Additionally, the River Duchess features a wheelchair-accessible restroom. However, kindly note that wheelchair access is only available at our King’s Staith Landing.

To obtain directions to our King’s Staith Landing, please click here. If you would like to verify the sailing times for the River Palace or River Duchess, please contact our office at 020 77 400 400, or consult with one of our Quayside Managers on the day of your visit.”

Do you provide a Carer ticket for the Fish & Chips Cruise?

Carers do not travel for free on the Fish & Chips Cruise – passengers with health conditions or impairments and their carers must purchase the appropriate ticket.

On our Sightseeing Cruises, each passenger may have one carer sail with them free of charge. Carers are required to display some form of ID or other relevant proof of entitlement such as a blue badge or a Personal Independence Payments letter (issued by the DWP benefit office).

To redeem a Carer’s ticket for a Sightseeing Cruise please make the booking for the whole party except the carer. Following the booking please email [email protected] with the booking number and request the carer’s ticket to be added.

What do we do when the river is in flood for the Fish & Chips Cruise?

In York, there may be occasional instances of elevated river levels, which could affect our regular sailings. Nonetheless, we will strive to continue our voyages as long as it is safe to proceed. However, our smallest boat may face limitations and be unable to pass beneath the bridges at a certain point.

We will endeavor to keep our customers informed through our website and advertising boards located at our moorings.

Do you sell Gift Vouchers for the Fish & Chips Cruise?

Digital Gift Cards are the perfect way to give someone an experience that lets them schedule their adventure at their convenience! A City Experiences digital gift card can be purchased anytime and is valid on all City Experiences, City Cruises, Walks, and Devour Tours experiences that take place in the US and in the UK. Gift cards can be used to pre-purchase experiences and upgrades online or through our contact center but cannot be redeemed for on-board/in-experience purchases.

Do you accept the York Gift Card?

Yes, however we are only able to accept the Digital E-Card – we are unable to accept a physical card.

You cannot purchase tickets for this cruise with the York Gift Card, you can only use it at the On-Board Bar.