Introducing New Hygiene and Service Protocols to Ensure the Wellbeing of Everyone
Chicago, June 5, 2020 – Seadog by Hornblower will be restarting its Chicago operations on Friday, June 12, offering a choice of sightseeing cruises and thrilling boat rides in accordance with Governor Pritzker’s phased reopening plan. With 100 percent outdoor seating, the company’s fleet of Seadog vessels can easily be arranged for social distancing with reduced capacity. Rides last between 30-75 minutes and all occur outside in the fresh air, so there is more than enough room on board for everyone to stay safely apart.
To provide reassurance in the current pandemic environment, Hornblower has expanded its industry defining SafeCruise by Hornblower program, building on already stringent sanitation processes, to incorporate further health-driven measures to guard against the spread of COVID-19 and other viruses.
Explaining the company’s preparations for welcoming guests back on board, Hornblower Regional Vice President for the Midwest, Dan Russell said: “We are proud of our excellent safety and sanitation track record and always operate and maintain a rigorous process around cleanliness and hygiene. So, while our guests can still expect the same high standards and thrilling Seadog ride, we are adapting our amazing experiences to reflect the need for social distance, alongside elevated health and hygiene practices.”
Hornblower has reviewed every aspect of the guest experience journey and is taking all steps necessary to ensure the wellbeing of everyone on board. These include, but are not limited to:
- Mandatory daily crew member health screening, and wearing of appropriate PPE
- Revising boarding and ticketing procedures to allow for social distancing and touchless entry
- Requiring guests to wear face masks while cruising, except while eating and drinking
- Reducing the number of guests on board, and adapting all seating to allow for a minimum 6-foot distance between guests while they cruise
- Implementing enhanced sanitation and disinfection procedures, with hand sanitizing stations available throughout
One of the best ways to enjoy Chicago’s unique architecture and incredible skyline, Seadog experiences include the popular 75-minute narrated River and Lake Architectural Tour, the only tour that travels from the lakefront, through the locks and along the Chicago River. Prices start at: *$42.95 adult, *$25.95 child.
A 30-minute Lakefront Speedboat Tour and Extreme Thrill Ride – the ultimate adventure experience on Lake Michigan – is also offered and features entertaining narration presented by an onboard guide. Prices start at: *$27.95 adult, *$21.45 child (Lakefront Tour); *$35.45 adult, *$25.45 child (Extreme Thrill).
For now, Hornblower will be offering a choice of Seadog cruises and tours only, and plans to resume its full range of experiences, including dining cruises and special events, when current restrictions are lifted. Chicago will be the company’s fourth US port to reopen, joining Baltimore, Newport Beach and San Diego.
For more information visit www.hornblower.com or call 888-957-2634.
About SafeCruise by Hornblower
Established over 25 years ago, SafeCruise by Hornblower delivers industry-defining standards for health, safety and security across the Hornblower Group of companies. Continuously improving, the program follows the most up to date government and industry guidelines and applies decades-long operational expertise to ensure a safe environment for guests and crew members, while maintaining Hornblower’s excellent record of safety. www.hornblower.com/safecruise
About Hornblower Cruises and Events
Hornblower Cruises and Events is North America’s largest and leading provider of water-based dining, sightseeing, private charter and transportation experiences. 22 coveted destinations are offered in the US, Canada and the UK, where the company employs over 4,300 shipmates who operate a fleet of 157 vessels serving upwards of 9.8 million guests each year. Hornblower Cruises and Events is a division of Hornblower Group which operates the official ferry boat service to Alcatraz Island, the Statue of Liberty National Monument and Ellis Island Memorial Museum on behalf of the National Park Service as well as the New York NYC Ferry, American Queen Steamboat Company, Hornblower Niagara Cruises, Victory Cruises Lines and HMS Global Maritime. The expansive portfolio reflects almost a century of sector expertise and innovation – from pioneering the earliest river sightseeing tours and dining cruises to developing the revolutionary Hornblower Hybrid, a vessel powered by wind, solar and battery electricity. For more information visit www.hornblower.com