Niagara City Cruises is a Fully Accessible Property
At Niagara City Cruises anchored by Hornblower, we recognize diversity and inclusion through our guests and our dedicated employees. Our attraction is a welcoming and safe environment that provides an accessible experience for all our guests. Learn more about our services and accessibility access below.
Niagara City Cruises provides wheelchairs on a ‘first come, first served’ basis. There are a limited number of wheelchairs available for on-site use only. It is recommended that guests bring their own wheelchair or scooter.
Several hotels in Niagara Falls have purchased their own scooters and/or have wheelchairs they loan to guests. It is recommended that guests enquire at the time of booking.
Service animals are defined as being visibly apparent that the customer requires the animal for reasons relating to a disability. If it is not visibly apparent that the animal is a service animal, Niagara City Cruises will request documentation from the guest (i.e. identification card) confirming that the guest requires the animal for reasons relating to a disability.
At the Funicular, guests will navigate through our permanent stanchions designed to provide a clear and efficient path to the Funicular. The Funicular offers wide doors, smooth transition plates and designated seating for guests with mobility issues.