Our tours run rain or shine and our guides are great at navigating through various weather conditions to ensure you’re as comfortable as possible. They will find shade where they can, overhangs to pause under – stuff like that.

매우 드문 경우 날씨가 특히 극적이면 일부 사이트가 닫힐 수 있습니다 (예 : 홍수의 경우 콜로세움이 닫힐 수 있음). 시간이 허락하고 사전 경고가있는 경우, 우리는 우리가 알아 내자마자 연락 할 것입니다.

This confirmation email contains valuable information – especially in regards to the meeting point, so you might want to print it out just to triple check you get to the right place at the right time. Those tech savvy individuals might want to bookmark it on your phone so you can easily pull it up for your own reference.

A physical or digital copy of this confirmation email is not required to join your tour. Your guide (or tour coordinator) will have your name in our database so as long as you know the name on the booking, you’re set!

모든 투어는 가장 잘 준비하기 위해 몇 가지 항목이 필요합니다.

• 편안한 신발. 우리는 #takewalks므로 고르지 않은 표면, 흙길, 조약돌 등을 따라 탐색 할 수 있는지 확인하는 것이 필수적입니다.
• 물. 인간은 물이 필요하므로 우리는 함께 가져 오는 것이 좋습니다!
• Sunshield. A hat, sunglasses, parasol, and/or sunscreen will help in those warmer months.
• Weather shield. A coat, umbrella, and layers are suggested for cooler months. (Remember our tours run rain or shine!)
• 사진 ID. 일부 투어 / 사이트에는 생년월일이 포함 된 사진이 부착된 신분증이 필요합니다.
• 학생 ID. 학생 티켓을 예약한 경우 학생 ID를 입력해야 합니다.

True to our name, most of our tours involve walking for at least half, if not the majority of the time. With the exception of a few of our daytrips, driving tours, or boat excursions, you can expect to walk a fair amount. Guests should be able to walk at a moderate pace without difficulty.

Want to tour with us but concerned about keeping up with the groups pace? Contact us and we may be able to arrange a private tour just for you and your group.

Every tour is different but for the most part, those with mobility limitations have difficulties on a group tour for a variety of reasons. Our group tours utilizes multiple areas that are not accessible like staircases, narrow passages, and uneven surfaces of archeological sites.

그렇다고해서 모든 투어에서 어려운 것은 아닙니다. 먼저 웹 사이트의 투어 페이지의 FAQ 섹션을 확인하십시오. 일반적으로 이동성 제한이있는 사람들이 사이트에 액세스 할 수 있는지 여부를 알려줍니다.

For some tours, we can arrange a private tour modified with your limitations in mind. Please contact us so we can arrange your visit.

모든 투어는 다르지만 대부분 유모차는 그룹 투어에서 어렵습니다. 일부 사이트는 유모차를 내부에 허용하지 않지만 운전 투어 및 당일 치기 여행에는 차량 내에 추가 저장 공간이 없습니다.

That doesn’t mean it’s a hard no on every one of our tours. If you contact us, we can see if we can arrange something.

유모차가 허용되면 작고 가볍고 접을 수 있는지 확인하십시오.

Due to the religious nature of holy sites such as churches and catacombs, all individuals regardless of gender and age must cover their shoulders and knees.

During warmer seasons, you can bring extra covering (scarves, sweaters, sarongs, etc.) to put on just before entering.

우리의 이름에 충실하게, 우리는 #takewalks니다! 우리 투어의 대부분은 대부분의 시간이 아니라면 적어도 절반 이상 걷는 것을 포함합니다. 자갈길, 포장도로, 흙길, 도시 거리 등 다양한 표면을 탐색할 수 있는 편안한 신발을 신는 것이 좋습니다.

Thanks in advance for thinking of us! Headsets are a valuable asset to us and the sites we visit. We typically can arrange to pick up the headset from your hotel if you have already left the tour area. Just contact us as soon as possible.

우리는 예술, 역사 및 문화를 사랑할뿐만 아니라 음식을 좋아합니다. 우리의 가이드는 도시를 방문하는 동안 놀라운 경험을하기를 원하는 모든 지역 주민입니다. 그들은이 지역에서 가장 좋아하는 장소의 방향으로 당신을 가리 키게되어 기쁩니다. 그냥 그들에게 물어보십시오!

Once you book, you will receive an email confirmation. This confirmation will show you the meeting point address, a short description of how to locate once at that address, and a meeting time. We meet for a tour 15 minutes prior to the tour start time so we can get everyone checked in, and ready to #takewalks!

We generally (with a few exceptions) use meeting points that can be easily located on Google Maps.

다음은 그 예입니다.

Meeting Point: Via delle Terme di Tito, 72 (Oppio Caffè) Meet directly across the street from Oppio Caffè at the gated entrance to Colle Oppio Park. 

이 회의 지점은 Via delle Terme di Tito 72에 위치하고 있으며 Google지도에 쉽게 넣고 정확한 위치를 찾을 수 있습니다. 그런 다음 그 주소 (Oppio Caffè)에 도착하면 길 건너편에서 Colle Oppio 공원의 문을보고 가이드가 당신을 기다리고있는 것을 볼 수 있습니다!

Your guide (or a tour coordinator) will be at the meeting point 15 minutes prior to the tour start time. They will be holding a sign with the Walks logo and the words “MEET HERE” on it.

회의 지점 기호는 다음과 같습니다.

우리는 당신이 새로운 도시를 돌아 다니는 데 어려움을 겪을 수 있음을 이해합니다. 투어를 위해 충분한 시간을 할애하는 것이 좋습니다.하지만 일이 발생합니다.

If you are running late, its best to contact us so we can reach out to your guide. This is not always possible for all tours – our guides are with other clients and already into the tour (we ask them not to use their phones during their tour). But in some cases, a few minute delay can be remedied. Most times, guides leave the meeting point within 5 minutes of the tour start time.

경우에 따라 이용 가능 여부에 따라 약간의 수정 수수료로 투어 일정을 변경할 수 있습니다. 이 수정을하려면 놓친 여행 후 24 시간 이내에 저희에게 연락해야합니다.

Our tours are all-inclusive packages that include all tickets and reservations fees in advance, often with exclusive early access or “skip the line” privileges to avoid long waits, and cannot be used with other tickets or passes to the various museums and historical sites included.

그것은 정말로 당신에게 달려 있습니다. 투어를 즐겼고 가이드로부터 모범적 인 서비스를받은 것처럼 느껴지면 투어가 끝날 때 팁을 남기는 것이 일반적입니다. 그것은 의무적 인 것은 아니며 귀하가 그렇게하지 않으면 우리는 당신을 반대하지 않을 것입니다 - 또한 당신의 가이드도 아닙니다.

We do our very best to accommodate dietary restrictions – we know food is important to everyone! We do need a heads up of your dietary needs well before your tour so it is best to contact us as soon as you book.

In some instances, substitutions are just not possible. For example, our Pasta Making Class, by its nature is not suitable for celiacs nor is the pizza-making part of our Rome Food Tour.

For guests with severe food allergies, we recommend avoid taking a food tour and being very careful with all food in a foreign country, which isn’t always labeled to US-standards.

We don’t maintain a waitlist as we receive so many requests we simply can’t follow up properly with everyone. We recommend checking periodically to see if space becomes available on a sold out tour.

그것은 우리의 웹 사이트에 나열된 투어 가격이 모든 티켓, 예약 및 입장료를 포함한다는 것을 의미합니다. 투어 당일에는 불쾌한 놀라움이 없으므로 지갑을 집에 둘 수 있습니다 (투어 가이드에게 팁을 주거나 여행 후 간식을 들고 싶지 않은 한).

It differs, from one tour to another- if you know what tour you want, we would always say to book as far in advance as you can. Our most popular tours like our VIP Colosseum tours, our Pristine Sistine Vatican tour, our Best of Milan and Last Supper tour, or our Rome Past Making class can sell out months ahead of time. Other tours might still have availability weeks, days, or even hours ahead of time.

You can view a complete summary of our policy here. Cancellations must be made in writing, by emailing [email protected] or via telephone: From the US (toll-free): +1-888-683-8670 International: +1-202-684-6916.

We strongly encourage you to print your confirmation letter, mostly because it contains meeting point directions, Walks’ contact details, photos and maps to help you get there. Having your confirmation letter isn’t required to join the group however, your guide will have your name anyway.

Either your tour guide or a tour coordinator will be waiting at the tour meeting point 15 minutes before your tour start time. They will be holding up a sign with the Walks logo on it.

Please note that we ask all guests to arrive at the tour meeting point at least 15 minutes before the scheduled start time of their tour. If you have difficulty finding the meeting point or are delayed along the way, please call any of the following emergency numbers: the emergency phone number in Italy, +39-069-480-4888 or for tours in Paris, +33-176-36-0101 not our regular Customer Service number.

It’s hard to say and differs from one tour to another. For our most popular or limited-availability tours; such as the VIP Colosseum Tour, Alone in St. Mark’s Basilica, the Pristine Sistine, Best of Milan with Last Supper Tickets or the Rome Pasta-Making Class; we would recommend booking as soon as you can as these services often sell out months in advance. Other services such as our walking tours or regular food tours (not the cooking class) can usually booked two to three weeks in advance; and we may have space on a standard Vatican or Colosseum tour a few days in advance – or even on the day of running! If you know what tour you want to book though, we would always say to book as soon as you can.

It means the tour price listed on our website includes all ticket, reservation and entrance fees. There won’t be any nasty surprises on the day of your tour, so you could leave your wallet at home (unless you felt like tipping your tour guide).

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그것은 정말로 당신에게 달려 있습니다. 투어를 즐겼고 가이드로부터 모범적 인 서비스를받은 것처럼 느껴지면 투어가 끝날 때 팁을 남기는 것이 일반적입니다. 그것은 의무적 인 것은 아니며 귀하가 그렇게하지 않으면 우리는 당신을 반대하지 않을 것입니다 - 또한 당신의 가이드도 아닙니다.

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No, unfortunately all of our tickets and reservation fees are paid in advance of the tour.

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모든 지불은 고객 서비스 에이전트와의 전화 또는 웹 사이트의 예약 엔진을 통해 직접 신용 카드로 이루어져야하며, 신용 카드 데이터를 안전하게 전송하고 최고 수준의 보호를 보장합니다. 저희 가이드는 투어 지불로 현금을 수령 할 수 없습니다.

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Unfortunately we are unable to accommodate wheelchairs on most of our group tours for a variety reasons. For example, at the Vatican Museums, wheelchair users are required to follow a different route not accessible to those not in wheelchairs. At the Colosseum, lifts are often out of order, requiring more complicated solutions. In most cases we can serve wheelchair users on our private tours, to allow the guide to adapt the route to their particular requirements. Please do get in touch with us before you book, however, and be aware that guests are responsible for propelling their own chairs – guides will be unable to do this.

We ask that all customers bring photo ID with their date of birth listed plus your confirmation email. For all tours involving walking, we would recommend that you wear comfortable shoes. If you’re visiting in warm weather (May – Sep) we recommend that you bring sunscreen, a bottle of water (which you can refill along the way on most tours) and a hat. This applies particularly if you are touring the Colosseum where there is very little shade. During the cooler months we would recommend that you bring a coat and possibly a rain jacket and/or umbrella.

Yes! Our tours run rain or shine. On some very rare occasions, when the weather is particularly dramatic, some outdoor sites may be closed (e.g. the Colosseum may close in the case of flooding). On these occasions we will try to contact you in advance, where we have warning.

A group tour is one where you join a group of other travelers and a single guide – our groups are usually around 12 people, although they can be a little larger, particularly on day trips. Because our groups are so small, you’ll still find it easy to hear and interact with your guide and it’s more cost-effective than a private tour, which is when you pay to have your own personal tour guide (and/or transfer) just for you.

카톨릭 교회와 종교 장소 (예 : 카타콤바)의 복장 규정은 여성과 남성 모두 어깨와 무릎을 덮을 것을 요구합니다. 여름에는 남성이 무릎을 덮는 티셔츠와 긴 반바지를 착용하는 것이 좋습니다. 여성의 경우, 끈이없는 탑이나 드레스를 입고 있다면 카디건을 가져 오십시오. 반바지를 입는다면 사롱을 가져 와서 안으로 감싸는 것이 좋습니다.

Due to a new set of rules, you may only carry a small backpack or handbag inside the Colosseum. As there is no bag storage at the Colosseum, guests who bring large bags on their tour may be unable to join their group. All visitors are also undertake a more thorough security check at the Colosseum, which can cause delays.

YES! Any tour that covers the Colosseum, Roman Forum and Palatine Hill includes a lot of walking (that applies even moreso to our Best of Rome tour). Although a tiring morning, it shouldn’t present too much of a challenge to anyone with a normal fitness level in good health. If you want to visit the Colosseum but are concerned about the activity levels, consider our Colosseum by Night tour or a private tour.

Probably not. Our Crypts, Bones & Catacombs Tour includes a visit to the Rome Catacombs, which are a series of long underground passages. While they are quite open and moderately well lit (and perfectly safe), they may not be suitable for anyone with particularly bad claustrophobia. If you think are likely to experience panic in these situations we would recommend that you do not opt for this particular tour.

Seeing all of Rome in a single day is pretty tiring. We do leave time for a lunch break during which you can rest and our guides are always very conscious to pace our tours to suit your group. For guests with a normal fitness level and good health, it won’t be too much but if someone in your party has issues with mobility or fitness, we would recommend that you take the Best of Rome and Vatican Highlights on separate days, to give you time to rest in between. If you really only have one day in Rome, consider a private tour where we can add in more breaks and cut a few sites to suit you.

Our Rome Food Tour can be tailored to suit most dietary requirements so long as you give us enough notice to prepare. Obviously the pizza-making section of the tour is not suitable for coeliacs. Our Pasta-Making Class, by its nature is not suitable for coeliacs but should be okay for everyone else. While we will do our best to accommodate guests with food preferences or allergies, please note that it will not always be possible to make a substitution – for example the bread, meat and cheese shop on the Rome Food Tour will always be visited and tastings cannot be substituted. For guests with severe food allergies, we recommend not taking a food tour and being very careful with all food in Italy, which isn’t always labeled to US-standards.

The Vatican Museums has a very strict dress code, requiring that all visitors cover their shoulders and knees. Men should be careful to wear long shorts, while women should wear skirts beneath the knee or trousers. If you are wearing a sleeveless top, please bring a cardigan with you. Guests who arrive at the Museums without the appropriate dress may be refused entry.

바티칸 박물관 규칙에 따르면 박물관 내부에는 작은 가방 만 가져올 수 있습니다. 핸드백과 작은 배낭 (40cm x 35cm x 25cm 이하)은 내부로 운반 할 수 있지만 그보다 큰 우산과 큰 우산은 망토실에서 확인해야합니다. 물품은 무료로 외투실에 남겨 둘 수 있지만 오후 5시 이전에 소지품을 수령하거나 다음날 반납하려면이 장소로 돌아 가야합니다. 우리 투어는 대부분 성 베드로 대성당에서 끝나기 때문에 박물관 입구까지 약 20 분 정도 걸어 가야하기 때문에 이것은 매우 불편합니다. 바티칸 하이라이트 투어의 경우, 손님은 닫히기 전에 망토실에 도착하기 위해 일찍 투어를 떠나야 할 수도 있으며 성 베드로 대성당을 방문 할 수 없습니다.

All of our Vatican tours start at an easy-to-find location near the entrance to the Museums. In the case of our Pristine Sistine, Complete Vatican and Vatican In A Day tours, you will end at St. Peter’s Basilica, which is a 20-minute walk from the entrance to the Museums. For our Vatican Highlights Tour you have a choice. Your tour ends inside the Sistine Chapel where you are welcome to stay or continue exploring the Museums. Alternatively follow your guide for special skip the line access to St. Peter’s Basilica.

Yes. All of our Vatican tours include skip the line access as standard. This means that we use the special group entrance with pre-reserved timed-entry tickets, so you’ll never have to wait in long general access lines. For extra special entry, check out our Pristine Sistine Tour. Any of our group tours that visit St. Peter’s Basilica also include skip the line access there.

Our Pristine Sistine Tour is our earliest entrance tour, getting you inside the Vatican Museums before they open to the general public. We take you straight inside once the Museums open to groups (an hour before the public!) and rush you directly to the Sistine Chapel, giving you the best chance of seeing it in peace and quiet!

Most do – our Pristine Sistine, Complete Vatican and Vatican In A Day tours include guided tours of St. Peter’s Basilica and, although our Vatican Highlights Tour doesn’t include a guided tour, you can follow your guide for special skip the line access, getting you inside the basilica to explore on your own. Please note however, that St. Peter’s Basilica is a functioning church and is often used for religious ceremonies. The basilica is therefore closed on occasion without previous warning. In these cases, we do endeavor to warn you in advance and your guide will provide you with a longer tour inside the Vatican Museums.

Please note that St. Peter’s Basilica is closed most Wednesdays, when the Papal Audience takes place in St. Peter’s Square.

아니, 아니, 네, 니, 절대 아니야. 그리고 시스틴 예배당 경비원은 무서워서 시도하지 않는 것이 좋습니다.

No. Tours of the Vatican Scavi (a.k.a. the Vatican Necropolis) may only be booked directly through the Vatican authority responsible for caring for them. Access is limited to only a few groups a day and tours are in huge demand though, so we recommend booking a few months before your trip where possible. For reservations email [email protected].

We don’t – nor should anyone else! Tickets to the Papal Audience are provided free by the Vatican, if you fill in this form and fax it to the number printed at the bottom. Tickets are sometimes available from the Swiss Guard at the entrance to St. Peter’s Basilica, by the bronze doors, between the hours of 3pm and 8pm the day before. Tickets are limited to only 10 per person however and are not guaranteed.

Yes! All Walks of Italy services will run, rain or shine. On some very rare occasions, when the weather is particularly dramatic, some sites may be closed. In these cases we will try to contact you in advance, where possible.

총독의 궁전 주변에는 큰 배낭을 가지고 다닐 수 없지만 입구에는 무료 가방 수표가 있습니다. 핸드백과 지갑도 여기에 남겨두고 여행 후에 수집하십시오.

Unfortunately children under the age of 6 years old are not allowed to join the Doge’s Palace Secret Passages tour due to Doge’s Palace safety policy.

총독의 궁전 비밀 통로 투어는 궁전의 비밀 기록 보관소와 숨겨진 통로를 방문합니다. 이것은 투어가 방 사이에 작고 상대적으로 어두운 공간에 들어간다는 것을 의미합니다. 당신이 이것에 긴장하거나 밀실 공포증으로 고통받는 경우, 우리는이 여행을하지 않는 것이 좋습니다.

AC가 없기 때문에 통로는 총독의 궁전 비밀 통로 투어 과정에서 매우 뜨거워 질 수 있습니다.

At St. Mark’s Basilica, as at all Catholic churches and religious sites, visitors are asked to cover their shoulders and knees. For men this means long shorts or trousers, while women should wear long skirts or trousers. If you are wearing shorter shorts please bring a sarong or similar to cover up. If your top is sleeveless, we recommend that you bring a cardigan.

With enough notice, we can tailor our Venice Food Tour to suit most dietary requirements, although this tour is not suitable at all for coeliacs. Please contact our Customer Service team as far in advance as possible to allow us to prepare. While we will do our best to accommodate guests with food preferences or allergies, please note that it will not always be possible to make a substitution, so that guest may enjoy fewer tastings than others. As we are visiting local businesses, we cannot guarantee that there may not be traces of some ingredients. If you have a very severe allergy, we recommend that you do not take our food tour and that you are particularly careful in Italy, where food is often not marked to US standards.

That depends on where you’re going! Venice gondolas are best for atmosphere and travel quite slowly. They are therefore best for the small quiet back canals of the city. If you are travelling between two points, however, or want to tour busier waterways such as the Grand Canal and the wider lagoon, we’d recommend a motorboat.

카톨릭 교회와 종교 장소의 복장 규정은 여성과 남성 모두 어깨와 무릎을 덮을 것을 요구합니다. 여름에는 남성이 무릎을 덮는 티셔츠와 긴 반바지를 착용하는 것이 좋습니다. 여성의 경우, 끈이없는 탑이나 드레스를 입고 있다면 카디건을 가져 오십시오. 반바지를 입는다면 사롱을 가져 와서 안으로 감싸는 것이 좋습니다.

Currently you can – guards at the Accademia have relaxed rules around photography inside the gallery so you are allowed to take photos of David, although we cannot guarantee how long this will last.

With enough notice, we can tailor our Florence Food Tour to suit most dietary requirements. Please contact our Customer Service team as far in advance as possible to allow us to prepare. While we will do our best to accommodate guests with food preferences or allergies, please note that it will not always be possible to make a substitution, so that guest may enjoy fewer tastings than others. As we are visiting local businesses, we cannot guarantee that there may not be traces of some ingredients. If you have a very severe allergy, we recommend that you do not take our food tour and that you are particularly careful in Italy, where food is often not marked to US standards.