York river-king-boats

Return to Service - City Cruises York

Further to the latest update from the UK Government, we are now closed until the 15th of February.

Thank you for your co-operation and understanding.

We look forward to welcoming you back onboard soon. You can book with confidence as we have flexi Covid terms and conditions that enable you to amend any bookings made for 2021.

Be assured that we have implemented a series of enhanced hygiene measures and social distancing guidelines and ask all our customers to wear a face covering inside our saloons. For a detailed list of all the safety and hygiene measures we are implementing, please take a look here.

If you have any queries about your booking before our opening day, please take a look at our FAQ page.

 

We are proud to have acquired the Visit Britain “We’re good to go” industry standard, and the AA “COVID-18 Confident” accreditation.

Acquiring these marks mean that we have followed government and industry COVID-19 guidelines, we have a Risk Assessment in place and a process to maintain cleanliness and aid social distancing. You can read more about these procedures below.

Safety measures
At City Cruises we pride ourselves on our brand values; being fun, passionate, welcoming and expert. And whilst these values have not changed, after conducting risk assessments across all areas of our business, we have introduced a number of health and safety measures to ensure that we can continue to offer our guests a different view of London, Poole and York. In line with Government advice, and working alongside local legislative bodies, we have reduced the risk of contact with COVID-19 across all of our locations.

Rule of 6:
Following the recent introduction of the ‘Rule of 6”, each individual booking made must be no larger than 6 people. Each booking will be positioned either 1m+ or 2 metres socially distanced from the other dependent on the product purchased, to comply with the social restrictions and distancing guidelines.

Whilst this rule remains in place, our self drive motor boats can be hired by groups of up to 6 people maximum (or up to 8 if you are all from the same household).

Whilst this rule remains in place, our self drive motor boats can be hired by groups of up to 6 people maximum (or up to 8 if you are all from the same household).

To find out more about our new enhanced hygiene measures and social distancing guidelines, please click here.

Please note that we are currently asking customers to wear a face covering on our sightseeing boats.

We look forward to welcoming you on board soon! Thank you and stay safe.