About Us

Niagara City Cruises

Canada's Top Visitor Experience!
Don’t miss Canada’s top visitor experience with Niagara City Cruises anchored by Hornblower, the official and only boat tour operating in Niagara Falls, Canada. Join us for the must-do bucket list attraction, our Voyage to the Falls Boat Tour, and get up close and personal with the might mist of Niagara Falls!
Read our digital brochure to learn more about Niagara City Cruises

Hornblower Group

A family of companies!
We are Hornblower Group, a global leader in world-class experiences and transportation.  There are two companies that make up the corporate entity of Hornblower Group – American Queen™ Steamboat Company and City Experiences.

The brand heritage of our organization dates back nearly 100 years, with the establishment of Boston Harbor Cruises in Massachusetts in 1926; on the west coast of the United States, Hornblower Group began in 1980.  Across our growing portfolio, we have a long-standing history of expertise and innovation and have continually redefined the marine hospitality industry.  Today, our footprint spans 111 countries and territories, and 125 U.S. cities, with offerings including water-based experiences, land-based experiences, overnight cruise experiences, and ferry and transportation services.

Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels, is also a subsidiary of Hornblower Group, operating and maintaining U.S. Navy Ranges and port facilities, including local oil spill response.

Our Hornblower Group global headquarters is located in San Francisco, California, with additional corporate offices in Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New Albany, Indiana; New York, New York; and across Ontario, Canada.

  • About Us

    We’re here to help! Contact us with your inquires about your visit and we can make sure you have everything you need to enjoy an amazing experience!
  • Careers

    Are you an enthusiastic team player who thrives where communication, creativity and cooperation are encouraged? We may have just the opportunity for you!
  • Press and Media

    The most up to date media and press releases featuring Niagara City Cruises news. And all the visual assets to make your work stand out!
  • Respect Our Planet

    At Niagara City Cruises we are committed to respecting our customers, our crew and the natural environment we live and work in.
  • HAMILTON-NIAGARA’S TOP EMPLOYER AWARD
    Niagara City Cruises is recognized as one of Hamilton-Niagara’s Top Employers for 2020.
  • SUSTAINABLE TOURISM – GOLD AWARD
    Due to our dedication to sustainable tourism, in 2019, we received Gold Recognition from Sustainable Tourism 2030.
  • CANADIAN SIGNATURE EXPERIENCE
    Niagara City Cruises is recognized as one of Destination Canada’s Canadian Signature Experiences (CSE) – a collection of once-in-a-lifetime travel experiences found only in Canada.
  • GetYourGuide Awards
    In 2019, Niagara City Cruises was named “Best Water Adventure” and “Top Fan Choice” in North America, and in 2020, was appointed as a “Recommended Boat Tour” by leading international booking platform GetYourGuide
  • Travellers’ Choice Awards
    In 2020, Niagara City Cruises was named Tripadvisors Travellers’ Choice “Best of the Best Top Visitor Experience in Canada” and one of the “Top 25 Experiences in the World” by the world’s largest travel platform Tripadvisor.