This confirms that your refund request has been received and is in the queue to be processed. However, we ask for your patience. Unfortunately, our staffing levels have been significantly reduced as a result of the COVID-19 pandemic. You request will be processed as soon as possible.
The Statue of Liberty National Monument and Ellis Island will temporarily close effective Monday, March 16, 2020. The COVID-19 situation in New York and New Jersey is evolving quickly and we will continue to provide updates on the Statue City Cruises website.
Due to heavy call volume, all refund requests must be submitted at the following link – www.statuecitycruises.com/refunds. Refund requests will be processed in due course no earlier than fourteen days from the submission date.
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